@OctopusEnergy@UKCXAwards Hmmm. I messaged last week and still waiting for a reply. You have a campaign running on the radio praising your customer service but so far it hasn’t been anything like the radio has people believe…
@TheOfficialJVS@BBC3CR Previous repair done on that wall. That’s taken quite a hit. Is the fence post set in to the ground or drilled into the wall? I can see what I think is the bottom of the post. If it’s drilled into the wall maybe it was weakened?
@Screwfix Day 5. Still no sign of my refund. 1 phone call during which I was told that payments would be in touch 2 tell me why this happened & when I will be refunded. NO ONE HAS CALLED BACK. £1,200!!!!!!!!!!!!!!!!!!! TOMORROW I APPLY TO THE COURT BCOS THIS IS AN ABSOLUTE JOKE!!!
@Screwfix Placed order 4 £1,200. Order goes thru on app. Money IS taken from my account. Order doesn’t complete.Items now out of stock as it shows they’ve been ordered. CS tell me 2 wait 4 money 2 b refunded next week & ‘try again’. 4th time this has happened!!! This is BS!!!
How odd @Screwfix . Sorry to go on & I hate to be a pain. I know this is only £1,200 & nothing to you guys, but I would have expected someone to have contacted me. What’s the plan then? Just ignore me, give me the money back in your own time & not have 2 explain anything?
@MandSBank and when I have spoken to someone in CS they tell me they cannot speak to me as they have to protect the data….This is the data I GAVE YOU!!!
@marksandspencer my mother died on 13/04. I reported her death as you owe her money. I uploaded the correct documents…no response as your website promises. I’ve called twice now…no call back. I’ve just been told to call back next week now!!!
@marksandspencer I’ll send you a PM but boy am I fed up with you guys, so don’t get this wrong now or I’m literally going to explode. The service thus far has been utterly unforgivable. My mother has died & I’m stressed beyond words.
@marksandspencer my mother died on 13/04. I reported her death as you owe her money. I uploaded the correct documents…no response as your website promises. I’ve called twice now…no call back. I’ve just been told to call back next week now!!!
Should be interesting… From that info you should be able to get in touch via the information I have provided…prove you were/are listening & doing something…
because it keeps happening it cannot be a one off…this must be the service you provide. Instead of asking me to DM you why don’t you check all those that passed on that day & who you have not responded to?
@ITVNewsPolitics@theresecoffey But behind the scenes they’re probably assuring these companies they’ll never do that…it’s just to please the voters isn’t it?
@cleanupbritain@colin_gram Yep, do it first and then ask for our vote, not ask us to vote for them with more undeliverable promises. None of this is possible in my opinion…please @Conservatives prove me wrong
@CrimeLdn Proof he has no idea at all how to solve it….and that he has no intention to want to solve it. It doesn’t affect him or his cronies so therefore we won’t put too much time or thought into it.