Modem

Find, fix, and follow up on every customer concern

[Modem @modemdev]

Smart triggers let you write custom automations that only run when a natural language condition is hit (powered by @typesafeai)

Detect and route customer concerns to the right team, alert on urgent language like data loss or churn indicators, and much more.

Learn more: https://t.co/cpnphtIN0P

[Modem @modemdev]

October changelog - https://t.co/HBcDGMzfBl

• Collect feedback from your app, CLI, or AI agent
• Integrations for @X, @plainsupport, and @MicrosoftTeams
• Plugins for @claudeai, @ChatGPT/Codex, and @cursor_ai
• Claude 5.5 models from @AnthropicAI
• ... and more

https://t.co/phfkJGse1W

[Modem @modemdev]

Collect customer concerns, skip the sensitive data. 🙈

[Modem @modemdev]

Avoid notification numbness, let us elevate top customer concerns.

https://t.co/dT7JP8IX1E

[Modem @modemdev]

We've moved! Modem is now available at https://t.co/mSGr2rPprA

Give your team's agents the power to find, fix, and follow up on every customer concern

[Modem @modemdev]

Without leaving @cursor_ai, find customer concerns and fix them.

https://t.co/GyCYLmNtPh

[Modem @modemdev]

Be honest, you're never going to re-read your call transcripts. ☎️

We'll transfer the moments that matter from each call and help you find, fix, and follow up on every concern.

Learn more: https://t.co/0cfZyEEiRj

[Modem @modemdev]

Use our Claude Connector to create Dashboards that surface buried customer concerns.

https://t.co/1RamXB41I4

[Claude @claudeai]

Claude Dashboards and Claude Motion are in beta today.

Ask Claude to turn your data into live dashboards and your ideas into animated explainers.

[Ben Vinegar @bentlegen]

we finally added a model picker to Modem's cloud agent

but we're not trying to sell you tokens - our business is ingesting data and turning it into a context graph your agents use

so bring your own sub, bring your own keys is coming soon

[Modem @modemdev]

Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem.

Pick the model that works best for you and your automations.

[Modem @modemdev]

Learn more: https://t.co/B9nEIzpz1T

[Modem @modemdev]

We now integrate w/ @plainsupport 📬

Making it easy to combine support threads with the rest of your product context.

[Modem @modemdev]

Agents talk too much. 🤫

Our agent uses reactions when a reply isn't needed.

See what more our agent can do:
https://t.co/EoE6q6zIbJ

[Ben Vinegar @bentlegen]

I wanted to know how far you can push these vids

So I gave Opus 5.5 Blender, ElevenLabs and REAPER (DAW) and asked it to make a TV quality ad

A week of prompting and Macbook-melting 3D rendering later ...

[Modem @modemdev]

@bentlegen @dhh @elucid_ont @seiichi19881101 stop working on hunk and pay attention to me

[Ben Vinegar @bentlegen]

Opus 5.5 product vids aren't just good because they look great

they're good because they can explain the product better than you can

[Tri @TridhatriV]

We use @modemdev daily and it’s acc pretty helpful ngl

[Composio Developers @ComposioDevs]

Developers can now integrate Modem MCP through Composio. The toolkit exposes 15 tools to search customer signals, update or merge people, companies, and topics, and invoke or continue @modemdev agent runs from a product workflow.

https://t.co/0amywsYUOk

[Modem @modemdev]

Case study w/ Sentry:
https://t.co/71P2uovxkW

[Modem @modemdev]

Launch like @Sentry, who cut product research from hours to minutes using Modem.

Learn how in this case study 👇