Modem

Your dev team's auto-triage Product Manager

[Modem @modemdev]

RT @bentlegen: Everyone on our team can trivially inspect/manage feature flags without leaving Slack

(we use @DevCycleHQ but works w/ any…

[Modem @modemdev]

@bentlegen

[Modem @modemdev]

@thomasgauvin @tokifyi @turbopuffer @cohere 🥹

[Modem @modemdev]

https://t.co/rOBRB1ZjWu

[Modem @modemdev]

We've made it easier to get started with Modem.

Use our one-click templates to give your team recurring, time-saving PM workflows like:

- follow-up with users when features & fixes land
- generate weekly changelogs
- get a daily user feedback briefing

and lots more ⬇️

[Modem @modemdev]

More examples on our blog post

https://t.co/XBRpOWPqqL

[Modem @modemdev]

Modem is a PM cloud agent your whole team shares to get "the other work" done.

And like other agents, we now support Skills, for:

- building consistent release notes
- triaging topics to the right team/person
- prioritizing vs your roadmap
- and more ⬇️

[Modem @modemdev]

👋 Please welcome our newest teammate, @jameskranz.

James joins us from Google/Fitbit, and can you believe they just give you a chair over there?

At Modem all employees take pride in building their own!

[Modem @modemdev]

Learn more here ⬇️

https://t.co/ET7QLaX186

[Modem @modemdev]

📞 Modem now connects to @intercom!

Now you can:

- automatically capture & de-duplicate product feedback from Intercom sessions
- send follow-up msgs to users when features ship
- ask the agent questions about your Intercom data over Slack or the app

[Modem @modemdev]

https://t.co/9xlQw1n0Im

[Modem @modemdev]

Modem now talks to @posthog!

- answer complex questions of your analytics data & feature flags via Slack
- auto-alert your team, create tickets, or spin up coding agents based on success indicators

👇 Learn more below

[Modem @modemdev]

https://t.co/ClAmQ5uCQz

[Modem @modemdev]

Modem now supports Event Automations!

Automatically spin up a Modem cloud agent to do product work when:

- high priority topics are detected
- new feature requests emerge
- PRs ship, and more!

[AI Engineer: Miami @AIEMiami]

Excited to welcome @modemdev as a sponsor to AIE Miami!

Modem is your auto-triage product manager - turning every conversation across Slack, Discord, GitHub, and email into shared product context for your whole team – then acts on it with AI.

Meet the team next month in Miami!

[Ben Vinegar @bentlegen]

This led to our first partial outage – multiple large communities onboarded at once, which backlogged event ingestion

This meant that for ~3 hours, new signups were waiting 15-90 mins to see msgs come through. Not what we wanted. 🥲

But the rest of the app was unaffected (you could still talk to Modem, browse, etc), and our event pipeline was flexible enough that we got through it w/ some tuning.

Apologies to users affected by the service interruption. We'll keep making this better.

[Ben Vinegar @bentlegen]

Coding isn't holding you back. Product work is.

Introducing Modem, your dev team's auto-triage PM.

It listens to user signals 24/7, finds problems before you do & does the work you're slow at – filing tickets, pinging teammates, closing the loop.

Sign up today at @modemdev

[Ben Vinegar @bentlegen]

A big week ahead. It all starts Monday morning! #modemlaunch