@AirFrance @AirFranceIN @IndiainFrance@MoCA_GoI
19 days since rebuttal for Claim C-10786754. You ignored a clear EC 261/2004 violation where 50+ passengers slept on medical stretchers in a CDG hallway. No "Duty of Care." Escalating to French DGAC now. #AirFrance#CDG#Harassment
What kind of stupidity is this, I am trying to change my flight date, which is more than 15 days away as of today. Why do I need to pay ₹3000 to do that? @IndiGo6E
I have not seen this in international flights even. Would you mind explaining?
Thanks @makemytripcare for responding and what a great showcase of the customer of other parties involved. I think ‘Customers are not important in this new world anymore’.
So @AirFranceFR had their plane inspected faulty and we couldn’t fly from paris. We came from @Toronto . First they made us sit in the plane for 3-4 hours without any food or water. Then their staff told us please go out and our ground staff will do something.
I know all my rights Under Article 9 of EC 261/2004,
And i would like to please ask help of @MoCA_GoI@RamMNK@DGCAIndia@IndiainFrance@DGAC@ECC_France@GroupeADP on this matter. We are more than 100 people affected here, you can see. Please help as none from the airline will.
@airindia@AirFranceFR Flight number was AF-206 from Paris to Bombay on Jan-16. I don’t even know what to say anymore. Are we really in @Paris and is this how people are treated here who had no fault of their own. @AirFranceFR your plane broke and you are responsible for taking care of us.
Then they dispersed people by offering 15€ vouchers. And we were told we had to sleep in some hallway for the night to board the flight next morning. I thought @airindia was bad but they seem much better than @AirFranceFR . Atleast they accommodate you.
But no staff showed up. And then we were left stranded in the airport where everyone is speaking french which most of the passenger didn’t know. To worsen the situation they didn’t offer us any accommodation or hotel for the trouble. We were treated with the utmost disrespect.
@Myprotein_CS Ok i can’t send you Dm for d done reason. But to prove my point, here is the sc of my order. I can’t understand why you can’t change the order content or cancel it when it has not been dispatched yet.
@Myprotein So i just placed an order this morning. Accidentally ordered strawberry flavour rather than unflavoured.
Sent a message right away to the support cause I thought it’d be better to just ask to swap the flavour. But no you customer support have to give me trouble.
Well I don’t want to receive it, print the label and then return it, then wait a month for the refund. I used to be loyal supporter of you guys. First the price increase and then stuff like this has really me regret the purchase. I tried to trust you guys again after 2 years!