montana sanderson

[montana sanderson @montanasanders8]

@WestJet Hey #WestJet maybe change your bio from “We’re online and available to help 24/7” CLEARLY NOT THE CASE. Figure it out!!!!

[Ambitiousenuf @RAE72Van]

@WestJet Thanks @WestJet for “accommodating “ us a new flight TO the day before come home !?!?! WHO PAYS FOR THE HOTELS THAT HAVE 24 hour cancellation policies ?? Maybe this years @westjet Christmas video should show all the dreams you crushed yesterday and today !!

[Brandan Spyker @brandanspyker]

@WestJet PR team is putting on a clinic on how how NOT to communicate with customers and provide updates during incidents like this. Providing vague updates 5+ hours apart and Copying/pasting responses is not the way to do it. #westjet

[Joe @JPRbts]

@WestJet Hope everyone is aware that they’re entitled to compensation if their flight is delayed at https://t.co/O1qY730eZZ ! #westjet

[montana sanderson @montanasanders8]

@WestJet @CBCNews @CTVNews @FlyYYC

Sharing a bit of our TERRIBLE experience with #westjet #strandedyyc #cancelwestjet #yyj #yyc #las

[Deborah Robinson🇨🇦🎨🎹🎸🎤📝📷⌨️📚✂️💄🙌🧘‍♀️😻 @redgypsee]

#Westjet customers. Remember, new passenger protection guidelines were just brought in September 2022. So, know your rights, & act accordingly. You deserve fair compensation. https://t.co/8lGg8yUXA2

[montana sanderson @montanasanders8]

@WestJet @WestJet There’s family’s with young children sleeping on the ground with no blankets or pillows. #dobetter #westjetfail #refund

[Dave W @penskefile79]

@WestJet @WestJet so your plan is to just ghost all of your customers? Interesting strategy.

[🇨🇦Tanny🇨🇦 @LtlBitTwisted]

@WestJet Sitting at gate D19 at Las Vegas airport for flight 1585 to Calgary.
ZERO communication from westjet. Your staff have even left the gate!!!! Board still says flight is on time.. despite our departure time being 21 minutes ago (1740)!!!
ZERO COMMUNICATION IS UNACCEPTABLE!!!

[Callum Greig @PRIMEmortgageWx]

@WestJet @Transport_gc can we have an official response and action plan to prevent 1000s of Canadian travellers who were stranded again by @WestJet today without food vouchers or timely updates.