M.MuddassirFarooq

[M.MuddassirFarooq @moody_mmf]

@SEUR @SEUR_responde

Estoy esperando un pedido de Carrefour, pero el seguimiento lleva días sin actualizarse. He contactado varias veces con el servicio de atención al cliente de SEUR, pero nunca me han dado una solución, ninguna acción concreta ni una fecha clara de entrega.

[M.MuddassirFarooq @moody_mmf]

@qatarairways You are not replying my DM

[M.MuddassirFarooq @moody_mmf]

@qatarairways I have sent you DM quite multiple times and waiting for your response. So you help your customer over DM ir just ask and then disappear after 1 message ?

[M.MuddassirFarooq @moody_mmf]

@qatarairways I have sent you private messages multiple times. And waiting for your responses

[M.MuddassirFarooq @moody_mmf]

@qrsupport I have sent you 2 days ago and now waiting.

[M.MuddassirFarooq @moody_mmf]

@qrsupport Travel agent is asking for refund penalty of 250 euros from Spain. Unable to cancel it through app. Travel agents needs some proof that flight is cancelled.

[M.MuddassirFarooq @moody_mmf]

@qrsupport when will you update next schedule for the flights after 28 March. ?

[M.MuddassirFarooq @moody_mmf]

@qatarairways Please mention that this refund is without any charge from airline if seat was booked with agents. My agent is not cancelling my booking and saying 250 euros are the refund charges.
Travel Agent.
Alnaafi Travel Madrid

[M.MuddassirFarooq @moody_mmf]

@qrsupport How can I assure you that DM is already went. ?? Why dont you ser the FM and reply?

[M.MuddassirFarooq @moody_mmf]

@qrsupport I already have sent messages via DM.

[M.MuddassirFarooq @moody_mmf]

@varunkrish @qatarairways They are not picking up the calls. How did you contact them?

[M.MuddassirFarooq @moody_mmf]

@qrsupport I am unable to contact you over phone. Tou arr not repling DM. How bad and poor support you are providing

[M.MuddassirFarooq @moody_mmf]

@qatarairways Travel agents are not refunding all the amount. They are asking that Qatar airline is charging cancellation fee. Have confirmed booking from Malaga to Lahore on 30th March.Please send some email to all the customers this eligible for the refund as your current policy. DM no reply

[M.MuddassirFarooq @moody_mmf]

@qatarairways Agents are refunding. They say system is not allowing is with out any penalty.

[M.MuddassirFarooq @moody_mmf]

@qrsupport You are not replying DM. I have shared the details already.

[M.MuddassirFarooq @moody_mmf]

@qrsupport I have confirmed booking booking with QatarAirway from Malaga to Doha on 30th March. I want to know if this flight is under the reduced schedule flights ir not. Can I go for refund as per current circumstances and attacks on Qatar its a life risk to fly. Please guide.

[M.MuddassirFarooq @moody_mmf]

@qatarairways Travel agents are not accepting refund. They are charging. How can we refund from app. Its not going through.

[M.MuddassirFarooq @moody_mmf]

@qatarairways Travel Agent is not refunding my amount. They say airline is charging penalty for refund for this date.

[M.MuddassirFarooq @moody_mmf]

@qrsupport my travel agent is asking airline fee for cancellation. Its about 250 euros. I have ant you all the details but do not reply. My booking is from Malaga and Its on 30th March March. Travel agent is asking for some proof that flight is refundable until 30 April.

[M.MuddassirFarooq @moody_mmf]

@qrsupport I am not seeing your reply. And I reqlly do not know where you send messages.

Travel agent is telling me here is fee of 250 euros on flight cancellation on 30th March. Can you please provide details. I auve shred all the details in DM. Can you help please.

[M.MuddassirFarooq @moody_mmf]

@qrsupport you are not replying the DM. You asked the details to be sent via DM and there you dont reply.

[M.MuddassirFarooq @moody_mmf]

@qatarairways I am calling to them in Spain. They keep me waiting for 25 min and then I dropped the call