John Mook

[John Mook @mookjo01]

@InsidePMI Hello PMI, sadly after today I will no longer be a customer. You messed around with my IQOS Club, did nothing to help so a 6 year relationship has now ended. I will use a competitor, don’t treat customers badly or be prepared too lose them.

[John Mook @mookjo01]

@Deliveroo why when things go wrong and photographic evidence given, you want to ignore facts. When challenged you bury your heads in the sand. Piss poor customer service, you don’t deserve custom. Without us, the public, you wouldn’t have a business.

[John Mook @mookjo01]

@elonmusk please help me back my UK petition! National enquiry into child grooming gangs. https://t.co/IIT8jEAc0x

[John Mook @mookjo01]

@UberEats so you allow food to be delivered cold, then when you get a complaint you say you can’t do anything. I can’t get my money back but I had to throw my food away as you couldn’t complete the contact. So that’s theft.

[John Mook @mookjo01]

@McDonaldsUK thanks for another cold shit meal. I didnt even want McDonald’s, the Mrs did. Didn’t get want I ordered and cost £27 for the privilege. Also your app is crap 👍🏻

[John Mook @mookjo01]

@MetroUK So glad that nothing else is happening in the world right now. No wars, no volcanos about to erupt. Just Dec puckering up with his wife 👍🏻

[John Mook @mookjo01]

@ScottBentonMP Boris bought 2 of them years ago. They were stored in Gravesend until they were scrapped. Apparently the jets of water were so powerful it was a “health and safety” issue as to why they couldn’t be used. 🤦🏻‍♂️

[John Mook @mookjo01]

@DeliverooHelp @Deliveroo Why? So you can further waste my time and take more of my money…? Nope, you’re ok on that one. I’ve asked for a subject access request so I shall deal with it my way.

[John Mook @mookjo01]

@Deliveroo why is it every time I order through Deliveroo I never get what I want, order times get extended and extended. Customer service read off a script. Deliveroo, you’re just shit! Never ever again!

[John Mook @mookjo01]

@DeliverooHelp @Deliveroo Hi, I spent 40 minutes on the phone. Spoke to a so called manager who couldn’t organise a piss up in a brewery. I charge by the minute so will send you an invoice.

[John Mook @mookjo01]

@virginmedia Thank you

[John Mook @mookjo01]

@virginmedia why is it ok for you to not inform customers that prices are increasing, then steal an additional £15 a month off me. I’m on the phone to customer services who are not helpful, all they want to do is sign me up to another 18 month contract that’s cheaper.

[John Mook @mookjo01]

@virginmedia My contract expires in feb 2024. Apparently prices increased on the 1st of April but by £15 a month, that’s bang out of order. Anyway, I’ve made a complaint as he put the phone down. Ive not received any customer service today. I was put in a corner, pay the money or new contract

[John Mook @mookjo01]

@virginmedia My bill has gone from just over £44 to just over £60. That little sh*t has put the phone down on me.

[John Mook @mookjo01]

@virginmedia He isn’t helping me, just saying I pay it or sign a new 18m contract. We are currently sitting on the phone in silence. I’ve been on the phone to virgin for nearly 2.5h today, I will be sending my invoice. I received no communication about any price increase!

[John Mook @mookjo01]

@virginmedia I’m still on the phone to Raymond who is just wanting to argue with me. I’ve not received any communication from Virgin Media my bill is going up, neither have I had the option to cancel my contract. All I’ve been told is pay what I’m paying, or sign a new 18m contract.

[John Mook @mookjo01]

@DeliverooHelp @Deliveroo @JustEatUK *that

[John Mook @mookjo01]

@Deliveroo why is it so bloody difficult to get what I ordered. When I don’t, you can’t refund me, neither can I get my food. This is why I don’t use @JustEatUK it’s just profits before customers.

[John Mook @mookjo01]

@DeliverooHelp @Deliveroo @JustEatUK Send you a DM nearly an hour ago, I’ve now personally gone to KFC to sort out my issue. I would like my service charge of 99p and delivery fee of 2.99 refunded and I paid for delivery, yet I personally had to go and collect and sort out my issues.

[John Mook @mookjo01]

@leeds_spur Ouch! However £32 isn’t bad!