At 3:45, as the transplant team was prepping the OR, a doctor came to Carole's room. She had terrible news. @Cigna, Carole's insurance company, had just denied her claim. They'd made a mistake, they said, in initially approving the procedure. They were now refusing to pay for it.
Today BCBS wouldn’t approve surgery for acute ACL tear in young female athlete. They now are using a third party company called @CarelonHealth to decide if my patients board certified fellowship trained former NFL ortho surgeon recommended the correct care. This has to stop. Every medical org needs to address this and lawsuits need to be filed. Every legislator needs to work to pass laws banning prior Auths and peer to peers.
This is the classic (and morally reprehensible) playbook, @bluecrossidaho
1) deny
2) deflect
3) delay
And throughout, while you hide behind the pretense of financial stewardship, you are callously spending the precious currency the patient and their family truly lack: time
@thanh_neville Great to see this in a paper! What really struck a chord was the 2 vs 4 day interval. I am not even sure, at times, if it is a fellow vs attending thing. This seems more like there are two kinds of ICU docs…etc. Reminded of this every time pts w hem malignancies come to the icu
Doctors at a major US insurance company deny tens of thousands of claims a month without even looking at patients’ files.
“We literally click & submit,” a former Cigna doctor told @ProPublica & @Capitol_Forum. “It takes all of 10 seconds to do 50 at a time.”
The inside story 🧵
@GallodeMoraesMD@ShikhaJainMD So true. Creating something worthwhile and advocacy/visibility within an institution are two very different skillsets. Much greater institutional rewards and awareness of people with the latter skills.
Let me tell you a story about how my wife was almost killed 3 feet from a nurses station for lack one of the simplest pieces of equipment in the hospital. Many of you know that she almost died of cancer, but she was thisclose to never starting her fight. Buckle up. Long one. 1/x
@dakaufman123 Fear and Loathing in Las Vegas - A Savage Journey to the heart of the RVU dream. “We were somewhere around the barstool on the edge of the MICU when the drugs began to take hold.”
@ParijatSen11@eemoin@GallodeMoraesMD@msiuba@MegriMohammed@ChrisCarrollMD@LungSleepDeep Yes! Especially downstream cost of sedation to get there. Keep thinking there should be a lung injury plus “sedation injury” score or at least some daily evaluation. A few weeks in, benefit sedation achieves wrt drive, dyssynchrony, Vt much less than the risk it poses