Katie

Mum, teacher, daughter and friend!

[Katie @mouse_ripps]

@offthegrain1 unbelievably poor service from beginning to end. A thread of 8 emails and I'm still waiting for my order to be forfilled from November. Wrong fixings sent, shelf is pointless! Ruined my anniversary 😪

[Katie @mouse_ripps]

@BeckAdlington @TotalSwimming it is truly a shame that the swimming lessons that your name is over is failing to actually commit to lessons. Out of 6 lessons, 3 have been cancelled. Several emails to Total swimming and still no reply. Shocking company

[Katie @mouse_ripps]

@FestwichFest Hi I have desperately tried to contact you through ticketline and no one is responding. I have no confirmation email or tickets for Saturday. Can someone help me please.

[Katie @mouse_ripps]

@MyRockingKidsUK disgusting customer service. I haven't received my order from the middle of February and no response from your team

[Katie @mouse_ripps]

@NespressoUK I am still awaiting a response from another complaint. I am beginning to feel quite annoyed. Katie

[Katie @mouse_ripps]

My bestie and I x

[Katie @mouse_ripps]

@TicketmasterUK why is it so damn hard to get a straight answer from you. After changing my address my tickets have been sent to a wrong address. Now I can't get anyone to let me know what I do now. My gig is next Wednesday!

[Katie @mouse_ripps]

@edjames_ On my way....

[Katie @mouse_ripps]

Oooooh back to Twitter #instagramdown

[Katie @mouse_ripps]

@TicketmasterCS I've updated my address twice, and yet my tickets are being sent to a very old address! Fuming. Can't get anywhere with TM and can message 5 days before the event...but it takes 2 weeks to reply to a ticket enquiry! Looks like I'm not going to a concert

[Katie @mouse_ripps]

@TicketmasterUK please please help, contact is so damn difficult with you. Changed my address twice only to log on and see my address hasn't changed. Tickets for a concert in 3 weeks have apparently been sent out which have clearly been sent to a wrong address. Please advise

[Katie @mouse_ripps]

@LidLevy @Matalan I'm absolutely disgusted by such a company treating their customers like this. Thank you for your advice!

[Katie @mouse_ripps]

@Matalan 7 days and still no response to why you are with holding my refund!?

[Katie @mouse_ripps]

@LidLevy @Matalan Are you kidding? I keep being told I should be receiving it and then not!

[Katie @mouse_ripps]

@Matalan have to be the worst company I've ever had dealings with. After emails being ignored, then told I was receiving a refund for the wrong thing and I have been dealing with this since March! I am now beyond myself and I can't believe how I'm being treated

[Katie @mouse_ripps]

@Matalan Have you received my messages?

[Katie @mouse_ripps]

@Matalan I have sent a screenshot of last email sent thank you

[Katie @mouse_ripps]

@TerryBywater07 I did exactly this lol x

[Katie @mouse_ripps]

#kidsthevoicequiz @CamplinFaye are both ready for the show to start!

[Katie @mouse_ripps]

#kidsvoicequiz Birmingham girls living in Brierley Hill!