Rahul Mutreja

[Rahul Mutreja @mrahul91]

Misleading information given by @sargamin just to sell the product. Samsung denied to agree on what i was told. No repair or replacement possible. Microwave is full of rust, as per Sargam it was covered with 10yr warrenty. #cheating @jagograhakjago

[Rahul Mutreja @mrahul91]

Samsung informed me that i was misled by wrong information from @sargamin while purchasing the Microwave. I was told ceramic comes with 10yr warranty, if something happens it would be repaired or replaced. Samsung says thats not true.@jagograhakjago

[Rahul Mutreja @mrahul91]

Purchased a microwave in 2018, i was told it has 10 years of warranty for inner body(ceramic) now when the ceramic got rusted they simply denied to take any responsibility. Samsung says reach out your buyer @sargamin @SamsungIndia @Samsung @SamsungSupport

[Rahul Mutreja @mrahul91]

I need an update on when can i expect this payment. Its been 3 weeks where i was told it would take 3-5 days. Check the screenshot of the email from @urbancompany_UC

@RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

I need update on when can i expect this payment. Its been over 3 weeks where i was told it would take 3-5 days @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

Urgent action required from @urbancompany_UC to clear the payment. Its been over e weeks since I received this email. @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

Please suggest how should i follow up on this payment. Its been 3 weeks and i have not yet recieved this. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

Its been over 3 weeks, I dint know how and where should i follow up with UC to track my payment. Its been weeks since i am trying to call, sending emails and tweets. But no luck! @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

I cant call UC they do not accept incoming calls. My call requests are being ignored. Not sure what to do to get my payment clared. Tired of following up. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

With my each tweet i get a response that our team is working on your case. Its been over a week but no resolution yet. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

Where should i raise a request to get my payment cleared. Its been 22 days since i am following up. No response from UC @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

Following up on my payment. Its been 22 days. No call, no email response. Multiple call requests raised, 10+ emails
@urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

Its been 22 days since i am@following up on my payment. No response, no call, no reply on email reminders. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

Got a email from UC on Sep 29 saying payment will be cleared in 3-5 days. Been 22 days no payment. No response, no call, no reply on email reminders. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

@UC_Assist Got a email from UC on Sep 29 saying payment will be cleared in 3-5 days. Been 22 days no payment. No response, no call, no reply on email reminders. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

[Rahul Mutreja @mrahul91]

Not yet recieved this payment, 6-10 reminder emails but no response as of now. Payment processed on 29 Sep & not received till date. @urbancompany_UC @abhirajbhal

[Rahul Mutreja @mrahul91]

@UC_Assist Another day passed and i have recieved no response from UC. My refund is pending for more than 3 weeks where i was told it would not take more than 3-5 days. ₹13k @abhirajbhal @ra9z @RNTata2000 @varunkhaitan @1kunalbahl @pmalik1 @jagograhakjago @consumerforum_

[Rahul Mutreja @mrahul91]

@UC_Assist Another day passed, still haven’t recieved any resolution. I am following-up for my refund, I was told that its in process & will take 5 days, been 3 weeks since, haven’t heard back @abhirajbhal @ra9z @varunkhaitan @1kunalbahl @pmalik1 @consumerforum_

[Rahul Mutreja @mrahul91]

@UC_Assist Still no solution, how many more days am I supposed to wait. Waiting for my payment for 20+ days, how much more time is required @urbancompany_UC