Renil

Dual personality|true gemini|Marketer| Interesting if u know me well, boring if u dont| loves travelling|life is right here right now

[Renil @mrenil]

@Swiggy a support query that lasted one hour without resolution must be your new year resolution

[Renil @mrenil]

@FederalBankHelp a simple issue hasn’t been sorted for more than 45 days now. Here is the reference number FBSR0004101590. Please sort this else cancel the card

[Renil @mrenil]

@FederalBankHelp I have a open issue for the past one month. Pathetic service to sort out such a small issue. I rather cancel the card if this isn’t sorted out. Ticket number FBSR0004101590

[Renil @mrenil]

@IndiGo6E 5193 Bom-Blr flight’s AC not working. Was about to take off and then you folks realised it’s not working. Just returned aircraft to a bay in the hit sun and sitting here with no proper communication!

[Renil @mrenil]

When you hit rock bottom there’s only one way to go - 🆙 courtesy Mr.Moon from Sing the movie

[Renil @mrenil]

@getsimpl My account was compromised yesterday and 5 transactions were done instantly. When I raised a complaint your customer support responded saying these may have been done by you and we are checking ! These were not done by me ! I can share proof where ever possible !

[Renil @mrenil]

Already onto the next, few weeks into it actually. Was part of a rocket ship getting ready to lift of but now onto another one that wants to reach the moon. Excited, nervous as always!

[Renil @mrenil]

@Ankit_AGarg @InfiniChai @WakefitCo It’s been 1 week since the promised date. Every day it’s 24 hours time to respond for another 24 hours. As a customer I’m fed up, next has to be an official complaint. There are multiple people facing the same problems- https://t.co/a57tqAmrvN

[Renil @mrenil]

@WakefitCo I’m facing the same issue as so many others. Non delivery of the product even after a week. Repeated follow ups from my side but standard response of “we’ll get back to you!” Pathetic and horrible customer service. Your agents are clueless.

[Renil @mrenil]

@Ankit_AGarg @InfiniChai After all this, the explanation is due the high Amount of orders you are unable to give an update! Been waiting for more than a week since the promised delivery date. Not even sure if the product is manufactured yet! Customer service out of the window

[Renil @mrenil]

@WakefitCo No manager has spoken to me! Please be authentic atleast

[Renil @mrenil]

@WakefitCo Nobody has called @WakefitCo. As expected. I’ve been calling and now your customer care also won’t answer! As a customer just feels helpless

[Renil @mrenil]

@WakefitCo It’s been a week. I don’t think waiting longer is solving anything. Unless you haven’t manufactured the product yet which is why you need time! If that’s the case then it’s even worse than I expected

[Renil @mrenil]

@WakefitCo Multiple case managers have assigned and it’s been escalated is what you’re telling me. But still the standard response is “we’ll get back in 24 hours”. Why is it so difficult to communicate internally and get a fixed delivery date ? Is it so complicated ?

[Renil @mrenil]

It’s seems like half a billion years and now it’s onto the next..phew ! Finally!! Back to being nervous and excited

[Renil @mrenil]

Who’s my MC Sher #gullyboy

[Renil @mrenil]

Maybe it’s now time to turn the page

[Renil @mrenil]

People get really mad when you don’t let them use you!

[Renil @mrenil]

Never mistake activity for achievement, said John Wooden. How true!