@TUIUK What and be fobbed off again?
No, this is going further.
How can you blame having to change aircraft because the original plane was faulty; having to reissue new boarding passes at the departure gates; and not being able to close faulty cargo hold doors on air traffic control?
That being said, if youโre still not happy with the outcome and would like to dispute this, you can refer your complaint to the Alternative Dispute Resolution for Aviation (ADR) for an independent review of your claim. ^Aimee
Donโt fly @TUIUK or @Wamosair . Ever. Shouldโve been in the air 90 minutes ago, instead weโre dealing with roasting temperatures in the cabin due to faulty equipment, having already endured an utter fiasco at the gate. Young children losing their minds, Utter shambles.
@Christina____L Hi Christina, I'm sorry to hear that you're unhappy with the outcome of your claim. If you'd like to dispute this, you can refer your complaint to the Alternative Dispute Resolution for Aviation (ADR) for an independent review of your claim. 1/2
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