Mridula

It's either day one or one day!

[Mridula @mridulasethia]

@zeptocares @ZeptoNow @aadit_palicha And the social media support won’t even connect me to customer care or their inline manager . This is utter inconvenience. Why should customer pay/ face inconvenience for the delay your team made. Now I do not want the product. Take it back and give me my money.

[Mridula @mridulasethia]

@ZeptoNow @zeptocares Do you even take complaints seriously ? Your chatbot is useless and when i mailed i just keep getting auto generated email send your order id . Let me know how to reach out to your team if the product delivered was damaged or not working

[Mridula @mridulasethia]

@zeptocares @ZeptoNow @ZeptoNow @zeptocares Your support team doesn’t reach out on correct time and blame customers for not replacing. FYI I RAISED THE ISSUES INSTANTLY . And shared details too. I want a return now. Don’t even want replacement now @aadit_palicha

[Mridula @mridulasethia]

@zeptocares @ZeptoNow @ZeptoNow @zeptocares What’s the point of your social media team when all they can do is - Reach out to brand and get it replaced . Why should I reach out to brand and do it it’s clearly mentioned on product that replacement within 3 days . And I raised instantly .

[Mridula @mridulasethia]

@FurlencoSupport Do you even call back your existing customers , it’s been 3 hours already no one called me back from team. I got Dirty products and I’ve sent back one of product .. how do I get replacement ?
#badcustomerservice

[Mridula @mridulasethia]

@fnp_ind What is this behaviour about? I placed an order by paying extra for express delivery and even after then you don’t deliver on time and no customer support is there ?
If you have to deliver as per your convinience thenwhy charging extra ?

[Mridula @mridulasethia]

@zomato @zomatocare After asking customer to pay a good amount you send literally less than half quantity? Your customer AI BOT won’t respond as well. Order Id 7085521421

[Mridula @mridulasethia]

@SwiggyCares @Swiggy Shared with you @SwiggyCares

[Mridula @mridulasethia]

@AJIOLife @AjioCares Will my product be delivered? It says coming today everytime I open the app and never comes. It’s been super delayed ? Your customer care also won’t respond @ajio_fashion

[Mridula @mridulasethia]

Shared it with you. Please look into it . It is very inconvenient

[Mridula @mridulasethia]

@Uber_India @Uber_Support so this guy did not put OTP for my ride and started driving when I told him to add OTP he said uber will have commission so he won’t and then he charged me extra money for putting OTP and giving me a verified ride. Why should I pay extra for my safety?

[Mridula @mridulasethia]

You are one decision away from finding happiness.
#selflove #paint #may #wonderful

[Mridula @mridulasethia]

"I believe we don't need a specific 'DAY' to celebrate, embrace, and remind ourselves of the struggles, contributions, resilience, and accomplishments of women. We can choose to celebrate and respect women every day or whenever we like not just on designated occasions." 😊
#iwd

[Mridula @mridulasethia]

This is trust breach. This outlet is JustBake Jallahalli Bengaluru. So now we cannot trust if we will be getting genuine product from @zomato or not . @zomato please take some action against such restaurant partners who sell something on Zomato and something else on outlet

[Mridula @mridulasethia]

So now we will get cakes with eggs while ordering eggless cakes?So I got one egg cake from JustBake from Jalahalli and they denied to exchange it for eggless cake due to unavailability and was uncooperative too.But how they are selling eggless cake on exact same time on @zomato?

[Mridula @mridulasethia]

@theapplehub

[Mridula @mridulasethia]

@theapplehub iMessage ❤️

[Mridula @mridulasethia]

@tanmayrauth Googling Skills

[Mridula @mridulasethia]

@PizzaHutIN And after asking several times and after 20 minutes they told server Is down. And staff was very ignorant they wouldn't acknowledge customer issues properly . #badservice

[Mridula @mridulasethia]

@PizzaHutIN So I visited Pizza Hut in Mantri Square Mall. First staff kept everyone change the tables, then with no new new customers they kept us waiting for like 30 minutes and order was delayed. Post that while paying the bill as well they kept saying 5 minutes and left the bill counter.