Angela Born-Helmuth

mom, wife, boss, traveler, dreamer

[Angela Born-Helmuth @mrs_helmuth]

@VerizonSupport I am confused how I pay $700+ for service on 5 lines… yet it is impossible to actually talk to a human on the phone.

[Angela Born-Helmuth @mrs_helmuth]

@BestBuySupport Message sent

[Angela Born-Helmuth @mrs_helmuth]

@BestBuySupport Ordered the new iPhone with a pick up date of 9/26. Order was delayed and I as worried it would come in while out of the country. You told me to just call when it was ready for pick up to extend until I return. Called and Now you are telling me it isn’t possible.

[Angela Born-Helmuth @mrs_helmuth]

@GEICO_Service does anyone ever answer your phones? I have been trying to talk to an agent for 3 days…

[Angela Born-Helmuth @mrs_helmuth]

@Roadie I sent you a DM about a serious issue with a delivery driver. Please review it, I am concerned about my daughter’s safety.

[Angela Born-Helmuth @mrs_helmuth]

In case you were wondering… China didn’t pay for the tariffs. American companies paid for the tariffs… bankrupting some of them.

[Angela Born-Helmuth @mrs_helmuth]

@PrincessCruises - My parents booked and paid for their cruise, but now found out it is when their first grandchild is graduating from college. They missed HS because of Covid so this is important… they can take the same cruise in June but you want to charge them 4K to change?

[Angela Born-Helmuth @mrs_helmuth]

@Delta is it normal to have people wait so long for a wheelchair that they almost miss their flights? And is it normal to yell at them when they come to the counter to ask the status of the wheelchair because they are stressed? Just asking.

[Angela Born-Helmuth @mrs_helmuth]

@FrontierCare Can you explain to me why my moms flight confirmation info does NOT match the flight she booked, does NOT match your website and does NOT match what you have in your own systems... what a disaster.

[Angela Born-Helmuth @mrs_helmuth]

Based on the unethical actions by @AmericanAir regarding SWU expiring. Flight was booked while SWU were valid, only to be contacted after expiration(10hrs). we are moving forward with all options on the table. If this has happened to you as well, please email [email protected]

[Angela Born-Helmuth @mrs_helmuth]

@davidadato @AmericanAir Our CEO was just told the exact same thing. Even though we have time stamped messages from while the upgrades were still valid. Its ridiculous.

[Angela Born-Helmuth @mrs_helmuth]

@AmericanAir I just sent you a DM about my recent trip award miles for some clarification. I tried to talk to someone on the phone but they were zero help.

[Michelle Obama @MichelleObama]

My thoughts on the Supreme Court's decision to overturn Roe v. Wade.

[Rep. Pramila Jayapal @RepJayapal]

A friendly reminder that five out of six conservative Justices on the Supreme Court were appointed by Presidents that lost the popular vote.

[Angela Born-Helmuth @mrs_helmuth]

@British_Airways my daughter had a seat for our flight tomorrow but now it’s gone… cannot get ahold of anyone to make sure she gets her same seat. Can you help?

[Angela Born-Helmuth @mrs_helmuth]

@AmericanAir Reviewed and replied.

[Angela Born-Helmuth @mrs_helmuth]

@AmericanAir @British_Airways trying to get an update on my missing luggage. It never arrived in Berlin last night and hasn’t arrived yet today. Filed a claim at the airport. Can someone please help?

[Angela Born-Helmuth @mrs_helmuth]

@AmericanAir Any update? I am in Germany for a trade show and need those suitcases to arrive to my hotel ASAP.

[Angela Born-Helmuth @mrs_helmuth]

@AmericanAir DM Sent

[Angela Born-Helmuth @mrs_helmuth]

@British_Airways @AmericanAir DM Sent