Lisa Ball

[Lisa Ball @mrsball0412]

@EssexLibraries Struggle to understand this when you’re receiving online! Could understand if asking desk staff to reserve but not online.

[Lisa Ball @mrsball0412]

@easyJet We are due to fly home from Antalya tomorrow (15th July) to Southend airport which we understand is currently closed. There are no updates on the flight tracker…. When will we be informed? We don’t want to be left stranded at Antalya airport with 3 young children…

[Lisa Ball @mrsball0412]

@O2 No signal second day. Can’t speak to anyone to see what’s going on as I can’t make calls!!! How can I chat with someone directly in the absence of being able to make a call?

[Lisa Ball @mrsball0412]

@c2c_Rail I’ve had nothing. No case number, no reply, no acknowledgment in a month!!

[Lisa Ball @mrsball0412]

@c2c_Rail does anyone actually respond to complaints? Literally nothing not even an acknowledgment in over 2 weeks… 🤷🏻‍♀️

[Lisa Ball @mrsball0412]

@c2c_Rail I’m currently being chucked off 9.05 from Leigh and told terminating pitsea and go round loop. Am I going to actually get to Fen St round loop? I don’t want to get on train at pitsea and then still not make fen st? I’ve got an important hospital appointment to make?

[Lisa Ball @mrsball0412]

@SportsDirectUK are you actually capable of providing customer service? 😡

[Lisa Ball @mrsball0412]

@Tesco is there a problem with your groceries app? Getting a server error message when trying to book time slot?

[Lisa Ball @mrsball0412]

@ScSSofas I've tried calling 4 times and sent 2 emails...please can you confirm what time an engineer is visiting me tomorrow?!

[Lisa Ball @mrsball0412]

@ScSSofas please confirm this is a genuine letter from you?

[Lisa Ball @mrsball0412]

@ScSSofas hello? I've seriously had enough...2k on a sofa That's faulty a still not resolved Months on?! Great customer service!

[Lisa Ball @mrsball0412]

@NatWest_Help I'm not happy with the phone replaced by my insurance...who do I contact? You or Aviva?

[Lisa Ball @mrsball0412]

@ScSSofas the same team you never get through to and that don't reply to complaints?

[Lisa Ball @mrsball0412]

@ScSSofas hellllooo?? Talking to a brick wall! Customer service = non existent

[Lisa Ball @mrsball0412]

This woman is clearly under the impression its a holiday! Work is easier than a newborn baby! Take year off & don't sleep ! #MeternityLeave

[Lisa Ball @mrsball0412]

@ScSSofas any chance of a response?!

[Lisa Ball @mrsball0412]

@ScSSofas weeks for part to be delivered and then further appt will be arranged?! This is simply UNACCEPTABLE