Lauren Penfold

Second longest arms in the West-Mids

[Lauren Penfold @mrslepenfold]

@Morrisons Hi Chloe, I DM'd you the requested info, can you confirm what you are doing going forwards?

[Lauren Penfold @mrslepenfold]

@Morrisons and a damaged pack inside!!!

[Lauren Penfold @mrslepenfold]

@Morrisons poor show, severely damaged box, only one left, refused any discount!

[Lauren Penfold @mrslepenfold]

@kiddicare Hi Dora, you have just replied to my trust pilot review, I still don't have the order number to send you. Please see my previous tweets

[Lauren Penfold @mrslepenfold]

@kiddicare Hi Dora, can you follow me back so I can DM? Thanks

[Lauren Penfold @mrslepenfold]

@kiddicare Hi Dora, I unfortunately no longer have the order number. As I deleted the email. I have DM'd you my email address.

[Lauren Penfold @mrslepenfold]

@HSBC_UK_Help That's correct. Thanks

[Lauren Penfold @mrslepenfold]

@HSBC_UK_Help I am trying to find out if I can claim back money from a company who have not delivered goods, is this possible?

[Lauren Penfold @mrslepenfold]

@kiddicare I will be reporting you to trading standards in the morning and asking my bank to reclaim the money you have taken.

[Lauren Penfold @mrslepenfold]

@kiddicare I just want the other part of my delivery. Or some contact. I have never experienced something as poor as this.

[Lauren Penfold @mrslepenfold]

@kiddicare how do you expect to resolve any issues when you don't get back to any of your customers?!

[Lauren Penfold @mrslepenfold]

@kiddicare @gemeaves @DPD_UK This is the same problem I have had!! The same delivery number has been given to 400 parcels so is no help!! What are your next steps?

[Lauren Penfold @mrslepenfold]

@kiddicare I am waiting to hear what is going on with my order. You have the same delivery number to 400 people. No contact at all so far.

[Lauren Penfold @mrslepenfold]

@CrossCountryUK please do!!

[Lauren Penfold @mrslepenfold]

@CrossCountryUK hands down the most delightful customer service team member, Morys on 07:39 from BPW to BHM. Made my morning.

[Lauren Penfold @mrslepenfold]

@chloe_shand woohoo!

[Lauren Penfold @mrslepenfold]

@GWRHelp how can I get a refund for my ticket for this afternoon's journey? Should have left PAD at 15:45 to BPW. Had to get a coach instead

[Lauren Penfold @mrslepenfold]

@EsteeLalonde @StylistMagazine that jumper is SO beautiful?!?! Please share with us it's origins 😘

[Lauren Penfold @mrslepenfold]

@hotpatooties watching re-runs of this old thing make me want to go vintage shopping!! Wwaaaahhhh

[Lauren Penfold @mrslepenfold]

@TheAnnaEdit get ready to have your mind blown #GBBO