@LNER Hi. My train was recently cancelled & as it was the last one of the day I had no other option than to catch a train to a different station meaning my car was at the wrong station resulting in additional parking and expense incurred collecting it - can I claim expenses
@pandocruises please advise how to register a complaint after our flights home were cancelled following our cruise. As our contract was with P&O our legal advisers advise our claim lies with yourselves
@British_Airways Hi, how
Long should it take to receive compensation for a cancelled flight in April- still waiting for a response. Think it’s been long enough now!!!!!
@qvcuk hi. Am I able to rearrange a delivery as the Evri driver refuses to deliver to our address due to an incident when he damaged our car and the police took him to court?
@qvcuk Hi. I can’t amend the delivery address as it’s already been shipped but the @Evri app now states the parcel has been returned to qvc. Please advise as to how I will now get my parcel as there is no point sending via Evri again until they get a new driver.
@MSCCruisesUSA I recently took advantage of booking another cruise whilst on The Davina & was told this means I can amend my booking as often as I need to with no financial penalties. My agent recently contacted MSC to change the booking & was told this is incorrect - pls clarify
@No1Lounges Hi. Flying with TUI in a few weeks in their premium cabin which comes with No1 lounge access - do I need to reserve this or is there already an allowance for these spaces. Any chance of being turned away?
@VirginAtlantic once again falling foul of the virgin Atlantic IVR auto cut off @ 2hrs. You have cancelled my flight & i have queued twice for 2 hrs & Been disconnected - even worse i have had to listen to the awful hold music throughout my anniversary dinner - not romantic!