@MartinSLewis Thank you @MartinSLewis. What does this mean for people who did not receive a refund due to following the incorrect information. What would your advice be to them?
@Expedia@ExpediaGroup This is unacceptable. My family are stranded at the airport after missing their flight and your customer service are refusing to help. Act now. This is when leadership and real customer care matter and you are failing.