.

[. @MsJBP]

@Claires_Help “here you are babes, gonna give you a free gift”
Um.. don’t really want a keyring...
Gets home…
Not at all a free gift.. broken crap you can’t sell.
Didn’t want it, so straight in the bin.
So wasteful.
And don’t call me babes 😡

[. @MsJBP]

@83thann3 When a post is directed at someone specific, it does not give a random an entitlement to give an opinion. A generic post, maybe. I bet you interrupt people conversations you overhear in public. I don’t want your input. I only want MetroBus’ input. Leave this alone!

[. @MsJBP]

@metrobusBristol thanks for waiting for us to hobble to the bus (which was sat at the stop EARLY!!) and then pull away just before we got there despite us shouting and waving. Driver departed EARLY leaving us waiting 20 minutes. And you wonder why people hate bus drivers!

[. @MsJBP]

@metrobusBristol I shan’t be using the bus again when visiting. Poor driver etiquette, rude passengers, and aggressive driving. Driver going through his backpack whilst driving on a dual carriageway, and an abandoned buggy with no brakes sliding across the aisle. Did not feel safe at all!

[. @MsJBP]

@metrobusBristol I was visiting from Bournemouth so I don’t know the exact location. It’s the stop by Pear Tree Road, Bradley Stoke, opposite an Aldi. It would have been the 10:55 which departed at 10:54 as the digital sign said next one was 21 minutes. Printed timetable said 20minutes.

[. @MsJBP]

@SumUp @sumup I’ve sent all the necessary details. Please confirm when you are sending the refund

[. @MsJBP]

@SumUp can you please respond to my reimbursement request

[. @MsJBP]

@SumUp 1. You requested device update
2. I updated device
3. Device blocked during update process
4. Customer Service confirmed YOU blocked the device
5. I’m out of pocket for a replacement device

Is that clear enough?

[. @MsJBP]

@SumUp @SumUp can I have a response to my email request for a refund?

[. @MsJBP]

@dorsetpolice

[. @MsJBP]

Just wanted to follow up on this as I still haven’t received any communications from anyone! I was told it would be posted as they couldn’t phone or email me?

[. @MsJBP]

@johnlewishelp I wasn’t offered any assistance with the 12kg box to my car. I struggled to get it in my vehicle in the underground carpark. What’s the point of selecting click and collect when the check in doesn’t work and the store doesn’t answer the phone.

[. @MsJBP]

@johnlewishelp ordered click and collect.. followed the link to check in.. waited 10 mins, nothing. Called the store. No answer. Now waiting at customer service desk as the check in ‘didn’t ping through’
First time using this service!

[. @MsJBP]

@SumUp I’ve sent screenshots of all the tweets I’ve been sending you. I’d like reimbursement of my out of pocket expenses caused by you, as confirmed by your ‘customer service’ agent

[. @MsJBP]

@Paulscw1988 @SumUp Absolutely! We had to buy a new machine and although it looks the same, the model number is new. Clearly they don’t like the fact their machines last for many years and they’re not getting enough money

[. @MsJBP]

@SumUp I’ve been tweeting you since 20.07.23 and you’re ignoring me. I’d like to know what you’re doing about the device YOU blocked by doing an update

[. @MsJBP]

Just wanted to follow up on this as I still haven’t received any communications from anyone! I was told it would be posted as they couldn’t phone or email me?

[. @MsJBP]

@dorsetpolice Hi, who do I escalate my escalation to? I escalated this on 10 January and it said I would get a response within 14 working days. Today is the 20th working day and not a peep from anyone. The original enquiry was sent 28 November 2022. This is appalling!

[. @MsJBP]

@Paulscw1988 @SumUp Haven’t had an outcome. We phoned customer service and they refused to help and they don’t reply on social media

[. @MsJBP]

@SumUp 1. You requested device update
2. I updated device
3. Device blocked during update process
4. Customer Service confirmed YOU blocked the device
5. I’m out of pocket for a replacement device

Is that clear enough?

[. @MsJBP]

@SumUp If you’ve been reading my tweets you’ll know that YOU requested an update to my device and in doing the update, YOU have blocked my device, costing me money. I’d therefore like YOU to pay for the replacement