@British_Airways why is your app not working AGAIN? Can’t check in AGAIN. It must be the worst piece of IT ever created. 80% of the time it’s down/faulty/not fit for purpose.
@spfl@StJohnstone Genuinely embarrassing attempt to defend a hopeful ball in. Inexplicably allowing the smallest guy on the pitch to win a free header 🤷🏻
@British_Airways What?! Really that’s your reply 🤣 So me and thousands of others need to clear their cookies. Despite you already telling me your website is down?! That’s one step short of telling me to switch it off and on again. Embarrassing
@British_Airways@British_Airways why I’d love to hear is that you’re actively trying to fix your dreadful IT. Rather than consigning me and others to a long queue at the airport
@British_Airways Kinda not the issue and a very lazy reply. For years now your app and general IT have been embarrassing. World class airline? Maybe invest in some IT that actually works.
@bt_uk despite assurances by Grace from your Executive Complaints team that everything is fine, she was here any time, that’s now 6 months of faults and a full 72 hours since I contacted for help. Radio silence. Our WiFi speed is 220kbps but according to BT it’s fine! Kilobytes!