Martin Suryadarma

[Martin Suryadarma @msuryadarma]

@HMRCcustomers I set up a payment plan on 9 Jan 2021 and direct debits have been made on time since then. Last week received message that I was given a 5% penalty due to late payment for the 2019/2020 tax year. What's the reason for the penalty if I have a payment plan in place?

[Martin Suryadarma @msuryadarma]

@greateranglia Can I take Great Northern trains to Cambridge?

[Martin Suryadarma @msuryadarma]

@WHSmithSupport hi I have a jigsaw set from and missing a piece. Can you help? Thanks!

[Martin Suryadarma @msuryadarma]

@greateranglia hi I've used mobile ticket from your app twice now and in both times it fails to open the ticket barrier. I get some error message and have to ask a guard to open it. What's the problem? Thanks.

[Martin Suryadarma @msuryadarma]

#HomeWithIHG #ad #Rewardsoffer @IHGRewardsClub

[Martin Suryadarma @msuryadarma]

@Mahalfootball @greateranglia I suffered the same fate as @mahalfootball and my delay repay claim was just rejected. This is just beyond sad. Any chance we can escalate this to the ombudsman or something?

[Martin Suryadarma @msuryadarma]

Hey @greateranglia you cancelled 07:17 CBG to LST yesterday right after the slow train (07:21) had already left. The only choice was to wait for the 07:47. Now you're telling me I'm not delayed by 30+ minutes and rejected by delay repay claim. Exemplary customer experience.

[Martin Suryadarma @msuryadarma]

@YoYoFactoryUK hi where can I buy your products in the Swansea area?

[Martin Suryadarma @msuryadarma]

@greateranglia WHOLE 12 CARRIAGES of the 18:07 train from London Liverpool Street to King's Lynn has no aircon and no windows. In 35 degrees weather. How are you going to compensate everyone in this train?

[Martin Suryadarma @msuryadarma]

@Amtrak Thanks. I live in the UK, is there a UK number I can call by any chance? Thanks again.

[Martin Suryadarma @msuryadarma]

@Amtrak hi 4 of us are planning a trip from Los Angeles to Oakland on the Starlight. If we buy 2 Superliner Roomettes, can we choose the exact roomettes so that the two can be opposite each other? Thanks.

[Bruce Temkin @btemkin]

In today's blog post, I discuss my upcoming speech at @Medallia #Experience2018, "The Future of #CX: Humanistic, Prescriptive, and Responsive" https://t.co/iUtBr01yr5

[Martin Suryadarma @msuryadarma]

May I add the record-breaking speed of implementation at TUI which enabled them to generate value faster. https://t.co/d1lzrUBRtb

[Martin Suryadarma @msuryadarma]

@Crew_Clothing Hi any update on your clearance events this year? The only one listed at https://t.co/nzEwxZIqsR has passed. Thanks :)

[Martin Suryadarma @msuryadarma]

@SupercardUK Hi the Pullman Marrakech hotel just refunded my stay to Supercard. What will happen since Supercard is now closed? It’s quite a lot of money. Please help me.

[Martin Suryadarma @msuryadarma]

@greateranglia Can I take Great Northern from CBG?

[Martin Suryadarma @msuryadarma]

@Tesco just saw your save 10p/litre when spend £60+ on groceries and I didn't get any leaflet with barcode during delivery yesterday. Help?

[Martin Suryadarma @msuryadarma]

@BudgetUK Hi Tanya, perfect. Is this written anywhere? I can't seem to find it. Thanks.

[Martin Suryadarma @msuryadarma]

Hi @BudgetUK what’s the insurance excess when renting a car in California? Not clear in your website. Please let me know. Thanks!

[Martin Suryadarma @msuryadarma]

Stratford upon Avon is lovely