Mark Taylor

[Mark Taylor @MTaylor___]

@British_Airways
Hi BA, missing luggage for my 10 wk old daughter since arriving at KLX from LHR on Saturday.
Customer service seems to be on strike as well?
#talktome #happyholiday

[Mark Taylor @MTaylor___]

@Crumpler Ok have fwd this email over to them, thanks

[Mark Taylor @MTaylor___]

@Crumpler
Hey Crumpler, this bag not quite so durable, purchased in June '18. Emailed your customer service team twice 🤔
Haven't heard anything?🤫

[Mark Taylor @MTaylor___]

Come on @TLRailUK a glorious day in London, early finish yet getting a train that stops at St Albans is like rocking horse shit (late running 15:04 @ BFR cancelled!?!?)
Humour me with what has gone wrong today? #timeforchange #thameslinkfail

[Mark Taylor @MTaylor___]

💩💩 If you could then lay on a smaller number of carriages (8 instead of 12) and then throw a platform change in as well that would be splendid! What a treat you little tinkers! 💩💩 @TLRailUK #thameslink #thameslinkfail

[Mark Taylor @MTaylor___]

💩💩 and so the amended timetable starts to fail as well.......
Good job @TLRailUK, makes going to work an absolute lottery, just the Monday start we were dreaming of 💩💩 #thameslinkfail #thameslink #circus

[Mark Taylor @MTaylor___]

Disappearing trains 7:10 to Rainham? Cancelled services as well, great job! 👏👏
You really have transformed my commute from poor to pot luck.
Please hand back the franchise as you don't seem interested in running it properly @TLRailUK

[Mark Taylor @MTaylor___]

@TLRailUK Wow! That honesty is disarming and rather disappointing!
What exactly have Govia been doing and why launch a service that is clearly not ready?
#shambles #Thameslink
@ChrisGraylingMP @TfL @Se_Railway

[Mark Taylor @MTaylor___]

Any clues on when your train service from SAC to Rainham will work as planned.....more cancelled trains (7:10 this AM)
Hint..... your schedules were meant to be in affect from Sunday!
Told on the platform it could be another 2 weeks?!? #shambles #Thameslink @TLRailUK

[Mark Taylor @MTaylor___]

@TLProgramme @tlupdates @TLRailUK @NetworkRailLBG How about making the current service work first. 2018 has been a shambles!

[Mark Taylor @MTaylor___]

So tell me @TLRailUK just how have you been able to make train service in and out of London from St Albans worse in 2018? 👏👏

[Mark Taylor @MTaylor___]

Good to see my favourite train operator making a big effort to up their game in 2018.....! @TLRailUK @govianetwork

[Mark Taylor @MTaylor___]

Denied boarding for a LGW flight and continually poor customer service thereafter at MAD....Never again with this airline! @Iberia_en 👎😡

[Mark Taylor @MTaylor___]

@TLRailUK Hey M, thanks. On the Twitter 'frontline' team....tough gig! The service provided is consistently poor. Govia never take accountability?

[Mark Taylor @MTaylor___]

@TLRailUK Hey M, have managed to get on a late running, crowded train to STP from SAC. The 'service' provided is consistently poor......

[Mark Taylor @MTaylor___]

@TLRailUK Don't be so certain.........
Just 'standard' delays this morning then?

[Mark Taylor @MTaylor___]

Normal service resumes from Monday 5am......? Same old 'service' SAC to STP. Last minute platform changes and late trains.... @TLRailUK

[Mark Taylor @MTaylor___]

How I have missed the SAC to STP line, first train for 2 weeks.....delayed. Groundhog day 👏 @TLRailUK #consistentlypoor #whatexcusetoday?

[Mark Taylor @MTaylor___]

A delayed, 4 carriage service 7.18 SAC to ORP. Best possible start to Monday. Well done! 🍻👏@TLRailUK #thameslink #consistentlypoor

[Mark Taylor @MTaylor___]

@TLRailUK Hi Neil, train ticket refunded by SAC. How do I claim carpark refunds? #thameslink #consistentlypoor #wastingmytime