Michael Minzlaff

Consulting: MVNOs, auctions, infrastructure sharing, pricing | Analytics: cloud & distributed big/medium data | Interim Management: leadership, transformation

[Michael Minzlaff @MTMmgmt]

@British_Airways your hotline says to use the web - the website asks me to call you to change a booking. Pls help

[Michael Minzlaff @MTMmgmt]

@evernotehelps How do you group tags - this used to be possible in the past?

[Michael Minzlaff @MTMmgmt]

@dgurdasani1 @threadreaderapp unroll

[Michael Minzlaff @MTMmgmt]

@threadreaderapp unroll

[Michael Minzlaff @MTMmgmt]

@AppleSupport Is it no longer possible to export a smart mailbox in #macOS Big Sur?

[Michael Minzlaff @MTMmgmt]

@twostraws @iAWriter @alfredapp @jamesthomson @sublimehq @panic iThoughts by @toketaWare!

[Michael Minzlaff @MTMmgmt]

@AppleSupport Sadly not at all reliable. Works on some of our Macs but not others. Backing up to Time Machine based on @synogy NAS. And there seems to be nobody willing to take ownership of helping to solve it.

[Michael Minzlaff @MTMmgmt]

@jordanschneider @threadreaderapp unroll

[Michael Minzlaff @MTMmgmt]

@evernote Tables! And Highlight Colors! And Code Blocks! But no longer auto populating note titles in web clipper! And no longer allowing to add tags in web clipper! And discounted subscriptions - but not for loyal existing customers! Oh my indeed!

[Michael Minzlaff @MTMmgmt]

@mr_alanmiah @virginmedia @Kegsy_ @Ofcom What did I say? It’s down again

[Michael Minzlaff @MTMmgmt]

@mr_alanmiah @virginmedia @Kegsy_ @Ofcom I’ll believe it’s fixed when it’s been stable for a while.

[Michael Minzlaff @MTMmgmt]

@mr_alanmiah @virginmedia @Kegsy_ @Ofcom Managed to log into website, now getting this when I attempt to report a problem

[Michael Minzlaff @MTMmgmt]

@THEWHITLAM @virginmedia @Ofcom Yep, the app was not accepting my login details. Ill try the website next. This is a point of principle

[Michael Minzlaff @MTMmgmt]

@THEWHITLAM @virginmedia @Ofcom I’m unable to log on :-(

[Michael Minzlaff @MTMmgmt]

@mr_alanmiah @virginmedia @Kegsy_ @Ofcom Exactly. Can’t report a fault because there’s a fault with the website, too. Result: can’t claim compensation either

[Michael Minzlaff @MTMmgmt]

@THEWHITLAM @virginmedia @Ofcom How? The website says there’s a problem and won’t let me register

[Michael Minzlaff @MTMmgmt]

@virginmedia I’d like a reference number please for this outage so that I can claim compensation if it takes longer to fix @ofcom

[Michael Minzlaff @MTMmgmt]

@virginmedia @Kegsy_ When I called that number it said there is no fault. Not a lot of help @Ofcom

[Michael Minzlaff @MTMmgmt]

@wendyjnoble @virginmedia @sparklygemster @Ofcom All good and well to say we’re entitled to compensation after reporting a fault of you can’t even report the fault!

[Michael Minzlaff @MTMmgmt]

@virginmedia @sparklygemster Not a great lot of help that hotline since it says there is no issue #customerfail @ofcom