Mukesh K

[Mukesh K @Mukesh9i]

@HDFCERGOGIC @jagograhakjago @irdaindia
I have been requesting my updated policy copy, Claim No. RC-HS26-15747981_1, Service ID: 113381411 for over 20 days.
Despite paying ₹25,879 on 22/06/2026 and multiple follow‑ups, I still haven’t received any resolution. Very poor service.

[Mukesh K @Mukesh9i]

@LenovoSupport I’ve already shared my issue with the defective Lenovo ThinkPad E14 Gen 7, but Lenovo has not responded.

[Mukesh K @Mukesh9i]

Received a defective Lenovo Thinkpad E14 gen 7. Lenovo raised work order for refund but I demand a replacement. As per Indian consumer law, customers can choose refund or replacement. @Lenovo @Lenovo_in @LenovoSupport please resolve this fairly.#Lenovo #ConsumerRights

[Mukesh K @Mukesh9i]

Received a defective Lenovo Thinkpad E14 gen 7. Lenovo raised work order for refund but I demand a replacement. As per Indian consumer law, customers can choose refund or replacement. @Lenovo @Lenovo_in @LenovoSupport please resolve this fairly.#Lenovo #ConsumerRights

[Mukesh K @Mukesh9i]

@Flipkart Could you please provide an update on my issue? I am still waiting for a resolution.

[Mukesh K @Mukesh9i]

@Flipkart Very disappointed with the support process.

My replacement request was canceled without any visit or call from your service engineer. Meanwhile, ASUS service center confirmed the product is defective, issued a DOA certificate, and sealed the product.

[Jagadeesh Katta @katta_jagadeesh]

@Mukesh9i @Flipkart @ASUSIndia @jagograhakjago @nch1915 A similar situation is happening with me as well, a product’s authorized technician confirmed the defect and approved the return, but Flipkart keeps placing the return and then cancelling it without any consent.

[Mukesh K @Mukesh9i]

@ASUSIndia @Flipkart @flipkartsupport @ASUSIndia @jagograhakjago #ConsumerRights #Flipkart

[Mukesh K @Mukesh9i]

@ASUSIndia @Flipkart @flipkartsupport @Flipkart

Despite repeated follow-ups, I have not received any update, resolution, or ETA regarding my defective laptop case.

I will wait until today for a response. Failing that, I will initiate proceedings through the Consumer Commission and submit all supporting evidence.

[Mukesh K @Mukesh9i]

@Flipkart Very disappointed with the support process.

My replacement request was canceled without any visit or call from your service engineer. Meanwhile, ASUS service center confirmed the product is defective, issued a DOA certificate, and sealed the product.

[Mukesh K @Mukesh9i]

DOA certificate issued by ASUS.
Defect confirmed by ASUS.
Replacement request cancelled by @Flipkart.

What exactly was verified before closing the case?

Order# OD337525559273444100

@ASUSIndia @jagograhakjago @nch1915 #ConsumerRights

[Mukesh K @Mukesh9i]

@flipkartsupport I have not get any response from @Flipkart

[Mukesh K @Mukesh9i]

DOA certificate issued by ASUS.
Defect confirmed by ASUS.
Replacement request cancelled by @Flipkart.

What exactly was verified before closing the case?

Order# OD337525559273444100

@ASUSIndia @jagograhakjago @nch1915 #ConsumerRights

[Mukesh K @Mukesh9i]

@Rajandubey121 @flipkartsupport @nch1915 ASUS issued a DOA certificate and confirmed the laptop is defective. Yet @Flipkart closed my replacement request without any verification or technician visit.

@jagograhakjago @nch1915 @ASUS

[Mukesh K @Mukesh9i]

@ASUSIndia @Flipkart @flipkartsupport @ASUSIndia @jagograhakjago #ConsumerRights #Flipkart

[Mukesh K @Mukesh9i]

@ASUSIndia @Flipkart @flipkartsupport @Flipkart

Despite repeated follow-ups, I have not received any update, resolution, or ETA regarding my defective laptop case.

I will wait until today for a response. Failing that, I will initiate proceedings through the Consumer Commission and submit all supporting evidence.