Rafael Mumme

iOS Developer

[Rafael Mumme @mumme]

.@SunscapeResorts I booked months in advance on your website, but on arrival was told my kids’ ages were “missing” and charged $720 extra. Total: $3,160 — yet booking today for the same stay is $2,880. Manager offered no solution. I am not coming back. It’s a scam!

[Rafael Mumme @mumme]

@JetBlue In a country with stronger consumer protections, what happened today would result in legal consequences. It’s clear that there’s no benefit to paying JetBlue’s premium prices with the expectation of superior support. Next time, we’ll choose @SpiritAirlines instead.

[Rafael Mumme @mumme]

.@JetBlue your flight from Cancun to NY today was delayed for hours with zero explanation. Now, we are all at JFK waiting 2 hours for our bags. WTF??

[Rafael Mumme @mumme]

@JetBlue Is that it? You are sorry? How about compensating everyone who was affected? I was charged $40 for the checked bag. Why don’t you return my money? Why did you delay the flight for over 3 hours? US airline companies are terrible

[Rafael Mumme @mumme]

@JetBlue I also got contacted by this fake customer service account trying to scam me for compensation.

[Rafael Mumme @mumme]

@JetBlue Your crew sent the passengers to terminal 4 and our bags to terminal 5. As a result, the whole flight had to wait more than 3 hours by the baggage claim. Again, no reasonable explanation for this situation. I have to work in a few hours. Not flying JetBlue again

[Rafael Mumme @mumme]

@JetBlue Your customer service online provided zero support for the customers who called you. And there was no one in charge from JetBlue to help us at the airport.

[Rafael Mumme @mumme]

Flight Number 0052 from Cancun to NY. We landed 3 hours ago and still no bags

[Rafael Mumme @mumme]

@JBUCareTeam It’s been almost 3 hours. The whole flight is still waiting for their bags.

[Rafael Mumme @mumme]

@HyattConcierge I followed you

[Rafael Mumme @mumme]

Here’s the proof:

[Rafael Mumme @mumme]

.@SunscapeResorts I booked months in advance on your website, but on arrival was told my kids’ ages were “missing” and charged $720 extra. Total: $3,160 — yet booking today for the same stay is $2,880. Manager offered no solution. I am not coming back. It’s a scam!

[Rafael Mumme @mumme]

@SunscapeResorts You have to follow me. Otherwise I can’t send you a DM

[Rafael Mumme @mumme]

.@FedExHelp @FedEx explain to me why your employee comes to my door, we are at home, we buzz him in, he leaves the tag and never delivers my box. Just a waste of everyone’s time and money.

[Rafael Mumme @mumme]

.@MTA You should have more respect for your customers. The 1 train is constantly skipping stations on both directions without any announcements, specially for boarding passengers. I live in New York for 15 years and your service gets worse everyday 🤮

[Rafael Mumme @mumme]

@MetroUK That’s a Brazilian basketball player, not an alien, he posted about it https://t.co/uz7DJEjWZ5

[Rafael Mumme @mumme]

@junimba Putz 😢

[Rafael Mumme @mumme]

@ufcfooty @gugachacra ☝️

[Rafael Mumme @mumme]

@antoniotabet cc @junimba Olha a sua pizza

[Rafael Mumme @mumme]

@AirbnbHelp Why do we need to address this privately? I posted a review, why can’t you just show me the review I posted?

[Rafael Mumme @mumme]

@NYCTSubway @MTA Can’t you use these digital screens to inform us about the disruption? It looks like there’s no problem with the service, only the station is closed. I took the shuttle downtown to use 72nd street express which is also closed