Rachel Loaring

Married to @huwloaring and mum to 3 sons. Chemistry teacher and Head of Year.

[Rachel Loaring @mumofsons]

@OctopusEnergy This is ridiculous! Please can you send details about how we go about getting everything taken away and a refund of our deposit?

[Rachel Loaring @mumofsons]

@OctopusEnergy Appalling Solar service. Deposit paid March, scaffolding went up in June, July install delayed (despite perfectly good solution from your electrician!!) & engineer booked for 11 Aug didn’t turn up. Shocking communication. Someone needs to take ownership of this!

[Rachel Loaring @mumofsons]

@OctopusEnergy Still waiting @OctopusEnergy…….

[Rachel Loaring @mumofsons]

Shoutout to @British_Airways for exceptional service on my recent flights to and from Shanghai. I was fortunate to have the same crew on both legs of my journey, and the service I received from Andrea (in particular) and Jay was genuinely outstanding. Thank you!

[Rachel Loaring @mumofsons]

Sorry - that didn’t work. Octopus energy is currently not a 3rd party app on my Tesla account, and your app is not prompting me to link the car.

[Rachel Loaring @mumofsons]

@OctopusEnergy following your email about disconnecting and reconnecting Teslas, I am mid process but unable to reconnect the car. I have followed your instructions, clicked add my car, chosen correct model, then nothing….no prompt from you to sign into my Tesla account. Help!

[Rachel Loaring @mumofsons]

@OctopusEnergy I can’t see where to enable this - though you have always managed to charge my car in the past. This is where I get to

[Rachel Loaring @mumofsons]

@OctopusEnergy Sorry, another problem. My mapped charging schedule increased following your boffins intervention; however, my first session this morning (6-6.30am) does not appear to have been stopped by you at the end of the slot. Does this mean I have been charged 30mins at peak rate?

[Rachel Loaring @mumofsons]

@OctopusEnergy is there a current problem with your IO and Tesla integration? For the last 2 nights, car has stopped charging at around 60% rather than the 90% asked for. Just had a 30minute charge mapped for tonight whereas Tesla tells me I need around 3.5 hours to charge to 90%

[Rachel Loaring @mumofsons]

@OctopusEnergy Thanks so much for your quick response

[Rachel Loaring @mumofsons]

So, we had an engineer visit who managed to get our meters’ reconnected- unfortunately, this appears to have caused another issue with our car charging and we are no longer receiving a charging plan when we plug in….

[Rachel Loaring @mumofsons]

@OctopusEnergy we have had the ‘uh oh looks like we can’t connect’ message since 20 Feb and still no further forward with a fix. No EV charge mapping and no idea of usage. This is causing serious inconvenience now….please help!!

[Rachel Loaring @mumofsons]

@huwloaring @McInTweet @Bryn_Terfel You may have mentioned it once or twice…🥱

[Rachel Loaring @mumofsons]

@markaustintv Bea by any chance? Merry Christmas to you all 🎄

[Rachel Loaring @mumofsons]

Last night in the beautiful Positano. Don't want to go home tomorrow.

[Anglesey @WellyAnglesey]

Anglesey House theatre trip booked for September. Looking forward to taking all the girls to see Billy Elliot.

[Rachel Loaring @mumofsons]

Slightly pink after a day on the beach!

[Rachel Loaring @mumofsons]

Shame we forgot all the tent pegs. Tent pitched with 10 pegs we managed to beg from the site!

[Rachel Loaring @mumofsons]

On our way to Cornwall. Not quite sure why my satnav says that there is no available route to Porthcothan though.

[Rachel Loaring @mumofsons]

"@huwloaring: @mumofsons becoming obsessed with Draw something game!" Yep! #drawsomething