@AmazonIN@AmazonHelp Agent called for my address, then VANISHED. Marked 'not available' — I was HOME. 2nd attempt: called, line dropped, NO ONE in my street. ₹4,999 locked. No product. Travelling soon. Order #404-5666471-9149105 #AmazonFail#ConsumerRights
@AmazonHelp@anujprajapati11 No use. We know your standard response. One agent will say that it will be attended In 6-12 hours followed by any email which will ask for 24 hours
@AmazonHelp Whom do I trust now @AmazonHelp — 6 to 12 hours as per Nivedhan or 24 hours as per Sushma? Have some process and shame. And by the way you hold my money for your incompetence. #AmazonFail#ConsumerRights
@AmazonHelp In this case, I will be transferring this case to the " Executive Customer Relations" team and team will get back to you in 24 hours. See #amazonhelp#amazonian how your 6-12 hours now becomes 24 hours
@AmazonHelp from Amazon India Social Media team.
Thank you for sharing the details with us through the link shared on social platform.
I have checked and see that our " Executive Customer Relations" team is working on your issue.
@AmazonHelp We will contact you within 12 hours. Otherwise, please Contact Us. - So in 12 hours also you also might not me and I have to contact Amazon.
@AmazonHelp Thanks did it and submitted. But what I liked was Send Your Contact Information to Amazon Support
Use this form if you posted a message on Social Media and we have requested your contact information for a follow-up. Wait next message...
@AmazonHelp Nivedhan - Where is the mail that Amazon claims to have sent to my Inbox? Please rename yourself as Amazonnohelp. For Rs 4999 Amazon is making me run from pillar to post. @AmazonHelp
@amazonIN@AmazonHelp@AmazonHelp Trevor, your team connected me to Varsha S via the chat link. She apologised, said she would forward to the concerned team and ended the chat. Issue still unresolved. ₹4,999 locked since 15 May. INGRAM Grievance No: 9408698 already filed. This is not acceptable
@AmazonIN@AmazonHelp Wrong item delivered on 22 May. Reordered. 2 fake delivery attempts on 27 & 28 May. Called customer care 3 times — every promise broken. Formal complaint filed with INGRAM (Grievance No: 9408698). Consumer Forum next if unresolved in 48 hrs.