@redBus_in Dear RedBus Team,
I am writing regarding an issue with the Neugo bus offer available on the RedBus mobile app. As per the offer, I have completed 4 trips on Neugo buses to claim the 5th ride as free. However, when I tried to book my 5th ticket on 20/04/2026
Chennai to Pondicherry), I was unable to claim the free ride. Additionally, I am currently trying to book a ticket for 22/04/2026 (Pondicherry to Chennai). Before selecting the seat, the app shows a lower fare, but after seat selection, the price increases significantly at the