Venugopal Murali Prabhu (Venu)

Digital Customer experience Practice Lead focusing on providing best in class solutions to customers across the globe.

[Sachin Gogia @runthusiast]

@ACTFibernet - Does it take 2 months to change a plan and deliver routers? You are just making false promises. The service ticket you logged is made up - I can’t find that ticket on my account. I want you to return the money I paid for the 6-month plan.

#ACTFibernet #Hyderabad

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@ACTFibernet get your act together. Customer service is horrible. I did a plan upgrade and I was supposed to get mesh router and ticket was raised on July 2nd till now no update.

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@HPSupport @HP

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@HPIndia hey
This is regarding the case 5146430926, pls refund my money. You are wasting time and your customer support team and the sales team is not much helpful

Really a worst service.

Pls refund the money before I take any further steps

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@HPIndia hey
This is regarding the case 5146430926, pls refund my money. You are wasting time and your customer support team and the sales team is not much helpful

Really a worst service.

Pls refund the money before I take any further steps

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@Eureka_ForbesIN

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@EurekaForbes Complaint numbers are CM-300824-33029566, WO-300824-53337651

Everyday I would get a message stating in 24 hrs someone will service it.

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@EurekaForbes Complaint numbers are CM-300824-33029566, WO-300824-53337651

Everyday I would get a message stating in 24 hrs someone will service it.

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

Horrible service from @EurekaForbes . Lodged service request for service my RO filter almost a month back. Got it escalated also but no one turned up. This didn’t happen once but 3 times. Pathetic service

@Eureka_ForbesIN

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@EurekaForbes same problem and same kind of response from you guys. Really need someone from service sector to run the biz. Complaint raised last week and absolute silence so far.

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

Horrible service from @EurekaForbes . Lodged service request for service my RO filter almost a month back. Got it escalated also but no one turned up. This didn’t happen once but 3 times. Pathetic service

@Eureka_ForbesIN

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@EurekaForbes I raised a ticket on Friday citing a quick service and No technician has visited as of now. appreciate your quick response. Every time i call the call center, they say they would come. What's the purpose of taking gold AMC?

[Poornima Shetty @Poori5678]

Every Drop Counts, Save Every Drop💧Our mission is clear: conserve water, sustain life. Join us in making every drop count. #icarebrigade #WaterConservation #SaveWater #SustainableLiving #H2OHNo #onthebuzz #WaterIsLife #SaveEveryDrop #SustainableFuture #BangaloreWaterWarriors

[Outer Ring Road Companies Association ® @0RRCA]

ORR Infrastructure :

Hon'ble Deputy Chief Minister Sri @DKShivakumar during his visit to ORR in Sept 2023 made a commitment to address the six key issues raised by ORRCA. He passionately called upon all government authorities and corporates to work collectively to enhance the Brand Bengaluru.
ORRCA has extended itself as a partner to BCP, BMTC, BDA,BMRCL,BWSSB, BESCOM, DULT and BBMP.
While some efforts have been initiated by the BBMP to improve road infrastructure, minimal progress has been made, and major concerns persist. Urgently seeking intervention from Hon'ble DCM for service road improvement, pothole repairs, and more.
@DKShivkumar sir, you had promised to visit ORR to review the transformation.
We look forward to your visit to ORR to review the outcome of 100 day commitment. We need your focus to transform ORR as a world class business and technology corridor.
@MBPatil @CMofKarnataka @DrCaur @investkarnataka @PriyankKharge
@ACSIC_GOK @CommIndustries

@BBMPCOMM @mdbescom
@chairmanbwssb @BBMPAdmn
@BDABLR @BMTC_BENGALURU
@KridePrm @cpronammametro
@blrcitytraffic @BlrCityPolice
@DULTBangalore @osd_cmkarnataka
@bngdistpol @CPBlr @Jointcptraffic @ITBTGoK @ELCIA_IN @ELCITA_IN @WEPPIA_EPIP @WACIA8 @nasscom @STPIBengaluru

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@airtelindia wake up. I requested for xtream fiber 3 weeks back. while the Internet is enabled immediately voice is not working. raised multiple tickets and no one is attending. Customer service needs a massive improvement

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@FaberIndia Faber what’s going on. I raised a complaint on Monday and till day no technician came in. I called the service Center just to get the technician number and I have to call him. This is not service that someone would expect

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@reliancejio team your team has dug the road for fiber cable laying and it’s all caving in everyday posing risk. This is in NR layout, Murugeshpalya, Bangalore. We tried reaching out to engineer but not responding.

[United RWA of Konena Agrahara (U'ROK) @UnitedRWAofKA]

Why is the UG work still stuck and not implemented? Inspite of it being sanctioned at Wind Tunnel Road, Murgeshpalya, Airport Compound Wall and Rustambagh. We want it undertaken immediately! @NammaBESCOM @BBMPCOMM @CMofKarnataka @PCMohanMP @Captain_Mani72 @mla_raghu @PMOIndia

[Venugopal Murali Prabhu (Venu) @mvenugopal21]

@kiranshaw Technology that we use is so outdated. Still I see the metal frame are prepared one after other by folks instead of automation. It’s a nexus as well