Max Burgess

Had an idea, and it's growing into something nice. Podia.cc

[Max Burgess @mx_burg]

Disappointed with the 4-hour+ delay on flight to Krakow, especially with a tired 4-year-old. Landing at 4 am in Katowice instead of Krakow adds to the inconvenience. Understand wind can be unpredictable, but lack of compensation feels unfair. @wizzair @skyrefund

[Max Burgess @mx_burg]

@wizzair Apparently wind caused a 4+ hour delay to my 4yo daughter's and my journey that finished at 4am at the wrong airport. Lame excuse for avoiding compensation! Matter will be escalated.

[Max Burgess @mx_burg]

@_vbellini @Zoom Hello. Please can you contact me regarding an outstanding invoice with Yolk Workspace & Community in Krakow.

[Max Burgess @mx_burg]

Hey Bellway FIX THE ROOF. #bellway @bellwaydispute @BellwayExposed @thetimes @TimesProperty @HomesProperty

[Max Burgess @mx_burg]

@Disney @obiwankenobi the force is strong in these @IKEAUSA Kullaberg stools. #starwars #ObiWan

[Max Burgess @mx_burg]

@officernd any plans to integrate @RevolutBusiness payment gateway?

[Max Burgess @mx_burg]

@santanderukhelp SAME PROBLEM. OVER AND OVER. IS THERE ONE PERSON WORKING IN THE CHAPS TEAM OR SOMETHING?

[Max Burgess @mx_burg]

@santanderukhelp I’m trying to make an urgent chaps transfer but the telephone lines are taking ages. And then once getting through I was intentionally cut off!

[Max Burgess @mx_burg]

@santanderukhelp I am abroad. So branch not an option. I got through again after being cutoff. Now I have been waiting for 40mins for the CHAPs department.

[Max Burgess @mx_burg]

@santanderukhelp And at 3hrs I was cut off.

[Max Burgess @mx_burg]

@santanderukhelp #bankfail #santander #ukbanking

[Max Burgess @mx_burg]

@santanderukhelp

[Max Burgess @mx_burg]

@santanderukhelp I think my feedback is that I’m quitting this bank. The systems are not fit for purpose and the response from advisors, twitter and ‘Sandi’ has been woefully inadequate.

[Max Burgess @mx_burg]

@santanderukhelp I’m still waiting.

[Max Burgess @mx_burg]

@santanderukhelp Yes. Who tried to put me through to the CHAPS team who then told me they can’t do the transfer. Now I’m waiting for the last 30mins for her to speak with her manager. It’s really a terrible customer experience.

[Max Burgess @mx_burg]

@santanderukhelp NO. I’m still on hold.

[Max Burgess @mx_burg]

@santanderukhelp Even when I speak with agents, the system is a mess. I get cut off or told I haven’t used voice recognition or that I’m not registered for online banking (not true). Modern banking shouldn’t be so hard @RevolutApp @monzo ???

[Max Burgess @mx_burg]

@santanderukhelp And counting….

[Max Burgess @mx_burg]

@santanderukhelp The page you send was of little use. I just spent 1 hour and 15mins on a call with Santander and nothing. WHY IS THIS SO HARD???

[Max Burgess @mx_burg]

@santanderukhelp - please carry on holding…… zzzzzz