Space.Medoll

Data Scientist
| Research Associate, Biotech R&D - Celebal Tech |
Mental Health Advocate |
Co-founder at Silly Opera |
Co-founder at Constructivist |
Space Ed

[Space.Medoll @mythsmocker]

@makemytripcare Such arrogant customer care, I swear.
Not willing to listen and hyping the situation saying the applicable refund is already initiated.
No you haven't. The correct amount that should be paid to me was INR 47881, after all the deductions you mentioned. You gave me 44086 only

[Space.Medoll @mythsmocker]

@makemytripcare @makemytrip
Your customer care is worst.
I had taken zero cancellation coupon worth of INR 6000 for a booking round trip on 2nd Oct from Delhi to Krakow and back to Delhi on 8th Oct. Due to delay in Visa I couldn't complete my trip and just before deadline

[Space.Medoll @mythsmocker]

@makemytripcare Please try again now

[Space.Medoll @mythsmocker]

@makemytripcare Total refund that should be done according to policy at the time of booking was 31964+21805=53769
I'm attaching the part of screenshot again for your reference.
I cancelled the whole trip on 28 September 11:30pm. Your portal is showing 29 September 12:26Am, still before deadline

[Space.Medoll @mythsmocker]

@makemytripcare No, the message I have received is I am getting refund of INR 1463. What is the calculation here?

[Space.Medoll @mythsmocker]

@makemytripcare Your team and different members of it are investigating it for more than 3 months with such an absolute disregard and I must say, even the supervisors in your team do not know basic maths. How are employees being hired in mmt is laughable.

[Space.Medoll @mythsmocker]

@makemytripcare I have elaborated the concern in the whole thread. I am done dealing with it on personal calls, emails and dms.
Booking ID and complaint reference numbers both are clearly mentioned in the screenshots.

[Space.Medoll @mythsmocker]

@makemytripcare @makemytrip I need a #lawyer who helps in consumer cases like this to help me out here. I cannot bear such #scams and audacity of rude customer care assistants who do not listen, hang up in middle, closes the cases without my consent as per they like.

[Space.Medoll @mythsmocker]

@makemytripcare @makemytrip To this I replied with all the discrepancies they had in app vs what they communicate in emails and even worse what they tell over calls. they are clearly showing their #scam
On call, another person said it is such because I had cancelled return flight late, ABSURD.

[Space.Medoll @mythsmocker]

@makemytripcare @makemytrip I need a #lawyer who helps in consumer cases like this to help me out here. I cannot bear such #scams and audacity of rude customer care assistants who do not listen, hang up in middle, closes the cases without my consent as per they like.

[Space.Medoll @mythsmocker]

@makemytripcare @makemytrip @makemytrip @makemytripcare
Only few days ago, (when I was unable to connect through calls, as I was on roaming), I received an email and a missed call, in the email I received absurd refund amount I will be receiving according to their unbelievable maths. #refund #scams #MMT

[Space.Medoll @mythsmocker]

@PLinIndia Can I change my flight reservation to a week later now for easing the process, or will that be affecting my visa decision negatively?

[Space.Medoll @mythsmocker]

@PLinIndia
I had to depart Poland on 2nd October, as also mentioned in my flight itinerary. The application had been received by you on 18 September, but I haven't received any updates on its decision yet. I've tried to reach you via email & phone, but was unsuccessful.

[Space.Medoll @mythsmocker]

@makemytripcare Thanks

[Space.Medoll @mythsmocker]

@makemytrip @makemytripcare
In reference to a complaint raised against mismatch in baggage details. Your customer support hanged up on me in middle of call and closed the issue without my consent.
I will take this issue further if not resolved properly.

[Space.Medoll @mythsmocker]

@makemytripcare No replies since yesterday

[Space.Medoll @mythsmocker]

@makemytripcare As if anyone would reply to it.