Just refund my money or complete the transaction like you did last year and spare me the 3 working days stories.. I did not use a third party platform I used your app. Please refund my money and let’s not drag this @AccessBankGhana
@AccessBankGhana are we making this a tradition?. Last year you wrongfully debited my account while using your app for a transfer and it took me coming on X to receive my money back.. and I experience the same thing this year too?
@Uber_Support I made this report at 6:52am and got an automated response but here on X, you responded as soon as I tweeted. So if the driver had done something else to me, I’d still be waiting for a response on the app?.. he’s off to pick another rider, what is to say he won’t do the samething
@Uber_Support your response to issues are not so prompt. A driver just scammed me this morning and is off to pick another passenger. He shouldn’t be on the road cos I don’t think I’m the first rider he’s done this to.
Update: Your CS agent asked for my Stanbic account details, as that was where I was transferring the funds to and I received the funds this morning in my Stanbic account. Thank you
So @AccessBankGhana make it make sense please, why I attempted a payment on your mobile app which failed according to the app. I was debited but your CS agent is telling me it will take 4 days to be reversed.
So @AccessBankGhana make it make sense please, why I attempted a payment on your mobile app which failed according to the app. I was debited but your CS agent is telling me it will take 4 days to be reversed.
@AccessBankGhana So what was the point in moving the conversation to my DM if you were going to repeat what your CS agent told me? I need to wait till 26th for an update not even my refund?