@FaiezaaliFaiza@MoHU_En@Motawif_SA For 15000+ dollar I got a very small room with three small beds which I have to share with two other women. They sent my husband in different floor. I want my money back.
@FaiezaaliFaiza@MoHU_En@Motawif_SA We need to take legal action against Motawif for making our life miserable and ruining our peace. We spent 15000+ dollar to come here. We had to spend money on top of it for our own transportation. They separated us from our husband/wife and family members.
@Motawif_SA I accepted our bad quality room. But requested them to move us to higher floor. They threatened me saying I have to share a room with unknown women instead of my husband if I demand more than this. How people in Allah’s house could be this rude? You didn’t give us anything free.
@Motawif_SA Our group bought Motawif’s most expensive platinum and platinum plus packages spending our lifetime saving for hajj. But we see surprisingly silver and gold packages have got far better room than us. We got a dark small room in first floor. Which is similar to a 50 dollar motel.
@Motawif_SA Our friends got a similar room in 5th floor with two beds while they are three family members. They couldn’t resolve this issue yet. Your team made 3 people stay in that small room. Are we here for Hajj after spending our life saving or fighting with Motawif team members?
@Motawif_SA Finally we are here in Makkah. Alhamdulillah. Allah allowed us to come near Kaaba. But Motawif team made it very very stressful from day one. From application to booking, visa etc. After we arrived here in Movenpick hotel our experience with getting a room was not pleasant.
@Motawif_SA@MahmadDesai Our visa status is visa_send_to_embassy more than 48 hours. I am trying to contact you every possible way. I sent all my information in DM. Can you please please respond?
@MinaFarhan920 Did you go to the embassy? If you sorted out calling them can you please tell me which number have you called? I tried to call them almost all day. Thanks for your help sister.
@Motawif_SA We filled out and submitted MOFA form. Why are you keep sending this email. Is anything missing?
“Ticket Id : 2022061079179
Dear applicant, your e-Visa application is now at MoFA. Kindly proceed to the Ministry website to fill in a declaration form before printing the visa.”
@Motawif_SA We cannot ensign the visa application. Name, Signature and Date fields are disabled. Please let us know what to do. We keep gettin email. But cannot proceed with signature. Need help.