nahuel burbach

@zerion, previously @pooltogether_

[nahuel burbach @nahbur]

@richard_ola_ @zerion Thanks! Are you using a VPN, and which country are you connecting from? If you’d rather not share publicly, feel free to DM me.

[nahuel burbach @nahbur]

@J222ad @evgeth Could you DM me more details? Alternatively, you can reach out through our support chat at https://t.co/kkya1I94a9, and we’ll help determine the best way forward.

[nahuel burbach @nahbur]

@J222ad @evgeth Hey, are you running into any issues with Immunefi? It’s our preferred channel for security reports, but happy to understand the context and see how we can help.

[nahuel burbach @nahbur]

@mattdreams @yichuan_drive @tori_finance @upshift_fi We double-checked with the Blockaid team, and it should be fine now. Please let us know if you still encounter any issues.

[nahuel burbach @nahbur]

@mattdreams @yichuan_drive @tori_finance @upshift_fi Would you mind sharing a screenshot?

[nahuel burbach @nahbur]

@mattdreams @yichuan_drive @tori_finance @upshift_fi Hi Matt! what are we flagging? I went through the process and didn’t see warnings

[nahuel burbach @nahbur]

@A_Lacastar @zerion Hey zer, this is just a standard Cloudflare security check that helps protect Zerion from abuse. If it keeps happening, please DM us or reach out through the chat widget at https://t.co/kkya1I94a9

[nahuel burbach @nahbur]

@bum_x2 @zerion Hey! Can you tell us what’s happening (or share a screenshot/video)? Happy to investigate

[nahuel burbach @nahbur]

@Boycrrypt @zerion Hey! Zerion is up and running on our side, so this may be an isolated issue. Could you send me a DM with a few more details, or reach out via https://t.co/kkya1I94a9 so we can take a closer look?

[nahuel burbach @nahbur]

@Sam_dee28 @zerion Hi @Sam_dee28, sorry about the experience. We’ve received similar reports and identified the issue. A fix is already planned and we’re aiming to roll it out soon.

[nahuel burbach @nahbur]

@Bigdawgg69 @timi_boy12 @zerion @PepeExplorers Totally understand the frustration. Kindly DM me the transaction hash, either here or through the Zerion in-app chat. We’re reviewing affected cases individually and would like to see if there’s anything we can do to make this right.

[nahuel burbach @nahbur]

@keptcomingback @zerion Hi zer! If you ran into any issues minting, could you please DM me the transaction hash? We’re currently investigating similar reports and would be happy to take a closer look.

[nahuel burbach @nahbur]

@Psychic2617 @zerion Hi there! We’re currently investigating reports of pending/stuck mint transactions. If you’re affected, please DM me the transaction hash and we’ll take a closer look.

[nahuel burbach @nahbur]

@timi_boy12 @Bigdawgg69 @zerion Hi Zers! sorry about that. We’re currently investigating reports of pending/stuck mint transactions. If you’re affected, please DM us the pending transaction hash and we’ll take a closer look.

[nahuel burbach @nahbur]

@a3riinx @zerion I see. Could you explain what you mean by “disconnect” here? Are you being asked to reconnect your wallet to OpenSea, or is something else happening?

[nahuel burbach @nahbur]

@OlaDesire__ @zerion Hi @OlaDesire__ , sorry about that. Could you DM us the transaction hash? We’re actively investigating similar reports.

[nahuel burbach @nahbur]

@a3riinx @arajean0 @zerion Hey Zers, would you mind sharing the transaction hash via DM? We’re actively investigating this.

[nahuel burbach @nahbur]

@Lenzxxbt @zerion Hey, sorry to hear that. We’ve received a few similar reports around the PEPE Explorer mint and are actively investigating.