[email protected]

[[email protected] @nannermack]

@JetBlue doesn’t need lounges, it needs to find my effing luggage. #jetblueneveragain

[[email protected] @nannermack]

@seaandsand78 @JetBlue My luggage is “missing” in Logan…four days and counting.

[[email protected] @nannermack]

@JetblueTyler I have already done this with 2 “supervisors” & see more tweets from other “supervisors” all talk-no action.

[[email protected] @nannermack]

@JetBlue my bag got lost at Logan on Tues.. now it’s Thursday and no sign. Your processes are ridiculous. You have a daily flight from Logan to RIC and your staff says the bag is in their possession. What is the problem #neveragain #CustomerServiceFail

[[email protected] @nannermack]

Baggage take: Tues. leave Almería Spain on @Iberia & make several connections to Boston. Claim my bag for customs. Try to recheck my bag at @JetBlue bc it’s final flight home. They say no, give it to Iberia @Iberia & @JetBlue -get together & find my bag! #iberiafail #jetbluefail

[[email protected] @nannermack]

@JetBlue They were useless and dropped my call

[[email protected] @nannermack]

@JetBlue App/portal, same diff. It has no info either

[[email protected] @nannermack]

@JetBlue Portal, app, whatever. It’s useless. The portal gives no update, says nothing/gives no info

[[email protected] @nannermack]

@JetBlue And the app is even more useless.

[[email protected] @nannermack]

@JetBlue I’ve been on the phone with them everyday and they are useless. Guy just dropped my call now. #ridiculous #jetbluefail