Ms Angus

#innovation #design #entrepreneurship #applied. #IDEAs. My opinions & online rants are clearly, proudly my own!

[Ms Angus @nanologies]

@CommBank 31mins on your call waiting, no support.

[Ms Angus @nanologies]

@CommBank on support call for 29 mins, issues with credit card, sitting in supermarket with trolley full of groceries and no, NO customer support. I feel so embarrassed.

[Ms Angus @nanologies]

@CommBank sitting in the supermarket with a trolley full of groceries and a declining credit card. Rang your support, on hold for 15 mins, passed on to 3 different service operators. Dreadful. Do better.

[Ms Angus @nanologies]

#LMBA2023 might do well to have a women’s category for 2024. There’s a bit of under-representation that’s worth watching.

[Ms Angus @nanologies]

@VodafoneGroup 4 calls with support. Have discovered someone in NSW provided same phone no. as me. Tech support keep telling me it's not possible. Am in touch with the kid via the mum - she can confirm. I can't MFA apps, banking, work apps. Need to escalate ASAP pls.

[Ms Angus @nanologies]

No response!?! Have sent an email to wecare@ …that’s a bit contradictory. You’ve lost my business from here on. Dreadful.

[Ms Angus @nanologies]

@BloomexAU ordered and paid for flowers for today only to be told they’re going to be delivered tomorrow. My mothers 80th birthday is not tomorrow, it’s today! Not good enough. Pls rectify.

[Ms Angus @nanologies]

@BloomexAU ordered and paid for flowers for today only to be told they’re going to be delivered tomorrow. My mothers 80th birthday is not tomorrow, it’s today! Not good enough. Pls rectify.

[Ms Angus @nanologies]

Change the law: compel police to investigate child sexual assault - Sign the Petition! https://t.co/JpVJ79IBzL via @ChangeAUS

[Ms Angus @nanologies]

@CoinbaseHeIp_i0 Trying but can’t seem to dm on twitter …sigh…another broke digital service. The Case # is 14698707. It’s been a week. Can someone simply ID me by phone so I can stop wasting time and energy on trying to follow up all the time? You have all my details.

[Ms Angus @nanologies]

@CoinbaseSupport @coinbase almost a week now of trying to get authenticated so I can access my account. Still no access. Unacceptable!!! Several requests to call me, and response is the same email script of steps that don’t work and still no resolution. Beyond a joke!!!

[Ms Angus @nanologies]

@Optus I am simply looking for an email address so I can send my well crafted complaint, that I might have a person to read it and escalate it, and you might have a person to listen and do something about it?

[Ms Angus @nanologies]

Can someone please tell me who I can email in Optus to send a complaint letter? I'm told I can only phone it in, but I don't wish to spend any more time than I need to, to provided feedback to Optus. @Optus

[Ms Angus @nanologies]

@Optus Thx, tried that. Tried you’re chat. Seems as a company you are not open, or is it easy to provide feedback. I’ll try to escalate it through other channels. I’m simply looking for an email to provide a list of my complaints.

[Ms Angus @nanologies]

@Optus This is a daily occurrence…

[Ms Angus @nanologies]

@Optus my billings are incorrect, even after 2 hours on your chat, to correct. My wifi signal for a month in Indooroopilly has been patchy, at best. And then to top it off, my data is made available, free for all, anytime, for whatever they want. @optus We are done!

[Ms Angus @nanologies]

@gmase2020 @Optus Thx. spend too much time troubleshooting Optus - 2 months of inconsistent signal, faulty tower services in my neighbourhood, effected me daily to the point I couldn't do my job, data breach (!!!) & now can't even provide me an accurate figure on my billings???

[Ms Angus @nanologies]

@Optus this is the kind of service you are providing at the moment!?! This is completely unacceptable. You have gone from bad to worse in regards to customer trust & services - a new low. Consider me one less customer this week. I'm moving to another provider. We are done!

[Ms Angus @nanologies]

@Optus Can see the service details on my phone (when I have service) and receive ongoing updates of maintenance in the area, for now, almost a month. Getting to the point that I need to cancel Optus if it takes a month to fix signal in the area.

[Ms Angus @nanologies]

@TheHarlander23 @Optus I've had mobile coverage problems for Cecil street for over a month. I work from home. Without any mobile, I'm sunk and my job is in jeopardy. I'm embarrassed for Optus. Dreadful. @Optus

[Ms Angus @nanologies]

Two days in a row, I could opportunistically fly earlier than booked. Twice @VirginAustralia you’ve accommodated! Thx so much. Love your work! You make a hectic life, just a little less hectic!