Sagar Narkar

[Sagar Narkar @narkarsagar16]

After coming back, I reached out to travel expert agent (Yash) and he assured all the issues will be addressed. But it’s been more than 3 months and multiple follow ups but no resolution/refunds are provided. Lack of accountability from thrillophillia. @thrillophilia

[Sagar Narkar @narkarsagar16]

@thrillophilia : Worst travel company. They fail to uphold their commitments, provide correct services and maintain effective communication with their on ground teams. It’s disheartening to recount the number of issues I encountered throughout my journey to Bali

[Sagar Narkar @narkarsagar16]

Which ultimately tainted which should have been a memorable vacation. I have had a situation where driver did not show up and I almost missed my ferry. There have been multiple places where agent mentioned I will be refunded after trip.

[Sagar Narkar @narkarsagar16]

@Cleartrip Any updates? @VietjetIndia @ayyappsraj

[Sagar Narkar @narkarsagar16]

@Cleartrip : I've been trying to book a flight using my credit shell provided by @VietjetIndia , but no response to my emails, and Customer care on call support are giving new ETAs every time. Can someone please assist me ASAP? I need to get my travel plans sorted out! 🙏🛫 #Help

[Sagar Narkar @narkarsagar16]

@Cleartrip Expecting a quick turnaround this time.
I have to cancel other booked flight. Otherwise I would end up spending double for this trip.

[Sagar Narkar @narkarsagar16]

@Cleartrip Still waiting for new ticket. It’s already more than 24 hrs.

[Sagar Narkar @narkarsagar16]

@Cleartrip @hrushb : Just check this thread. I have been following up from last 2 weeks and have got 0 help from the team. I have been seeking help not only from social media but over calls and e-mail as well. What’s the use of have customer care then? @ayyappsraj

[Sagar Narkar @narkarsagar16]

@Cleartrip Can you be any more worse? #clearTripFraud @consumercourtin

[Sagar Narkar @narkarsagar16]

@Cleartrip Still no specialist assigned on this ticket. Even to rebook this ticket I have to talk to multiple CT agents. Yesterday, rebecca had called me for rebooking. When I am trying to rebook this ticket today I have been rerouted to 3 different agents.

[Sagar Narkar @narkarsagar16]

@Cleartrip 2/2: why should consumer pay increased fare when CT has taken more than 2 weeks to respond. Even after following up everyday and approval taken in march they took 2 weeks to respond. Have already requested a callback from senior authority. #clearTripFraud

[Sagar Narkar @narkarsagar16]

@Cleartrip @ConsumerCom @consumercourtin #cleartripOrClearCheats #clearFrauds #consumerRights

[Sagar Narkar @narkarsagar16]

@Cleartrip Do you need more 24 hours to update me with the same thing🤣🤣?
It is funny how you guys are unable to rebook a flight tickets with credit Shell.
It’s been 2 weeks and you guys are unable to resolve it. @ayyappsraj why do you even have Customer care?

[Sagar Narkar @narkarsagar16]

@Cleartrip Try to chase customer issues. Come up with different answers. We are bored with “Please allow us 24 hrs”

[Sagar Narkar @narkarsagar16]

@Cleartrip Do you need more 24 hours to check and revert without any updates? Continue…

[Sagar Narkar @narkarsagar16]

@Cleartrip Worst platform to book anything. There Customer services suck. Unable to resolve anything on call. Will promise you to resolve queries in 24 hours but will drag your queries to months.#customerRights

[Sagar Narkar @narkarsagar16]

@jagograhakjago @ConsumerCom #clearTripFrauds

[Sagar Narkar @narkarsagar16]

@sonam_verm @Cleartrip Did they at least bother to call back to resolve?
I have been following up for a week now but all I am getting is “please allow us 24 hrs to get this resolved”

[Sagar Narkar @narkarsagar16]

@Cleartrip If there is no response till tomorrow, I will go ahead and book my tickets from somewhere else. I already see ticket prices have shoot up.
#justice #consumerRights

[Sagar Narkar @narkarsagar16]

@Cleartrip @VietjetIndia

[Sagar Narkar @narkarsagar16]

@Cleartrip Are you going to need more 24 hrs to do nothing?