sonam verma

[Karan Batra @batrakaran891]

(9/9) To add irony, @IndiGo6E's boarding song includes “All I wish for is a touchdown.” After this ordeal, it felt more like a prayer. As we approach our return trip, booked with @turkishairlines, we can only hope for a safe touchdown.

[Karan Batra @batrakaran891]

(8/9) By the end, I wasn’t sure who was worse—@IndiGo6E or @turkishairlines. Both seemed to forget they’re in the service industry. Customers are not cargo to be shuffled around.

[Karan Batra @batrakaran891]

(7/9) During the flight, my wife took our daughter to the washroom, only to find the door stuck. She sought help from the crew, but they shrugged and moved on. Another passenger eventually opened the door, freeing someone stuck inside who thanked us.

[Karan Batra @batrakaran891]

(6/9) The flight itself had many empty seats, including exit rows typically sold at a premium. It was baffling these weren’t used to accommodate stranded passengers. This lack of coordination left many frustrated and delayed.

[Karan Batra @batrakaran891]

(5/9) After waiting over 1.5 hrs, someone at @IndiGo6E finally checked our booking and issued boarding passes for the original flight. But at check-in, no one assisted us despite traveling with a child. Another passenger kindly helped us get through.

[Karan Batra @batrakaran891]

(4/9) When we approached @turkishairlines, they dismissed us, saying, “This isn’t our flight—go to @IndiGo6E.” Meanwhile, @IndiGo6E insisted rebooking had to be handled by @turkishairlines. We were stuck in a frustrating back-and-forth with no resolution.

[Karan Batra @batrakaran891]

(3/9) The @IndiGo6E staff mentioned we might get rebooked or sent to a hotel but offered no clarity on when or how this would happen. The staff seemed overwhelmed, handling similar cases. Ground staff and security personnel had no clue what was happening.

[Karan Batra @batrakaran891]

(2/9) I was traveling with my wife and 2-year-old daughter. The issues began when we reached the airport and were told to go to @IndiGo6E's counter, not @turkishairlines. There we learned the flight was overbooked due to a downgrade, leaving no space for us

[Karan Batra @batrakaran891]

(1/9) I want to share a frustrating experience I had with @turkishairlines on Dec 30th from Delhi to Istanbul (TK4650). When I booked, I wasn’t informed the flight would be operated by @IndiGo6E. This lack of clarity set the tone for a deeply disappointing journey.

[sonam verma @sonam_verm]

@StriderBikesIN is this available in india? The 12 inch strider bike for toddlers ?

[sonam verma @sonam_verm]

@Cleartrip Thank you Rahul.

[sonam verma @sonam_verm]

@Cleartrip Have not received any response despite multiple reminders for a flight booking refund. Booking was cancelled due to medical reasons and all the necessary documents were submitted as requested by your team about a month back. Please look into this! Trip Id 230803362292.

[sonam verma @sonam_verm]

@Cleartrip I had asked for a call back at 11am. Didn’t receive any call.
Indigo has confirmed that full refund has been issued. Kindly process it from your end asap!

[sonam verma @sonam_verm]

@Cleartrip @IndiGo6E @Cleartrip please issue my refund !
Vistara was booked via Goibibo and they issued a refund on the same signed documents within 48 hours of receiving it. Why is it taking so long for Indigo and Cleartrip. It has been over a month now.

[sonam verma @sonam_verm]

@Cleartrip I have replied to that email. Kindly acknowledge.

[sonam verma @sonam_verm]

@Cleartrip All the documents have already been shared a month back. I received a call in the morning at 11am from your colleague and she confirmed that all the required documents have been recieved.
I’m not sure why have I been sent this email again ?

[sonam verma @sonam_verm]

@Cleartrip Please call me tomorrow around 11am. Thanks

[sonam verma @sonam_verm]

@mybmc had Lunch at Soam today and guess who joined me for lunch- “A COCKROACH” ,when I told the staff to do something about it .the server casually says “he will not come again”.without doing anything about it.
The manager said bmc has awarded them grade 1 for hygiene & service

[sonam verma @sonam_verm]

@myntra Thanks