@British_Airways is seriously not fit for purpose. Can’t get through to CS to cancel flight, tried all methods humanly possible. Next stage contact credit card company @AmexUK to recover money?
Can’t get through (conveniently) to @British_Airways to cancel flights. Been waiting since Monday for @British_Airways twitter bot to transfer me to an agent…
Another day, still stuck on the @ScottishPower prepayment scam. Over 4 weeks and waiting… @ofgem No call from customer service, no call from complaints team. Failure of an organisation.