Kate Bleazard

Does anyone really use Twitter?

[Kate Bleazard @nashers78]

Hey @VirginAtlantic how come I have different points and tier points balances on the old and the new Flying Club app?

[Kate Bleazard @nashers78]

@easyJet Dm sent lets see!

[Kate Bleazard @nashers78]

@easyJet I am following you and I just tried to DM but it failed. Now suspecting you are a scam account even with the gold tick

[Kate Bleazard @nashers78]

@easyJet Following you

[Kate Bleazard @nashers78]

@AskPaddyPower Can’t work out why mine hasn’t been refunded

[Kate Bleazard @nashers78]

@PounderJane1 This is quite the achievement

[Kate Bleazard @nashers78]

@tsatkn2511 @Louba44 @TNLUK I had to delete the old card first before it would let me enter new details

[Kate Bleazard @nashers78]

@AndyatAuto @WestNorthants This amazing fix done yesterday to our village high street

[Kate Bleazard @nashers78]

@TNLUK is the app and website fixed now? It’s been almost 2 weeks and I still can’t see my tickets at all via both methods. I called and did online chat and no one could fix. If there are still known issues I’ll wait before I call again.

[Kate Bleazard @nashers78]

@TNLUK STILL CAN’T SEE ANY TICKETS AT ALL. Phone call did not resolve. Just got told to wait a few days.

[Kate Bleazard @nashers78]

@Louba44 @TNLUK I had the same problem. I could only do it by entering a completely different card which luckily I had. Then I thought I might try and change back to my original but can only do one card change per 24 hours

[Kate Bleazard @nashers78]

@TNLUK After being on hold for an hour about the fact that I can’t see any tickets despite having emails confirming them, they said they couldn’t help and to try again in a few days.

[Kate Bleazard @nashers78]

@TNLUK @carlystevens80 It’s really really not easier. I can’t even see my tickets at the moment.

[Kate Bleazard @nashers78]

@TNLUK What I did want you to do:
Make it so that I don’t have to turn lock rotation off when I want to play a scratchcard

What I didn’t want you to do:
Make me unable to see tickets in “my tickets”
Send me 30 emails about needing to update a card
Not then let me update the card

[Kate Bleazard @nashers78]

@TNLUK There is no filters at the top. Either in the app or browser

[Kate Bleazard @nashers78]

@TNLUK I can only imagine the day you’ve all had. Hopefully next time your software team will do proper testing before release. I’m going to try again tomorrow to see if it works.

[Kate Bleazard @nashers78]

@AlbertoPrinzz @TNLUK It’s mad! I had seen that and my balance is 0 but it will not let me update! Going to try again tomorrow in case something magical happens overnight