@LouisaD__@MetroUK I was tearing up so much reading this. That poor woman. I am so very glad that they recognised the extent of her mother’s suffering rather than treating her like a criminal
🚨 BREAKING: There are now no MPs in the UK
Parliament has officially been dissolved and all seats are vacant until after the general election
The government will operate as normal and ministers will remain in their roles as non-MPs
@BritishGas it seems as if they are advised to do this to prevent people from escalating these complaints to the @EnergyOmbudsman
I have been trying to raise a complaint since 01/02/2024 and after 7 contacts to your livechat I am told this is open and then they close it down!
@BritishGas can you explain why your agents promise to “raise a complaint” and then proceed to close them down the moment they come off the phone or livechat with you?
Please provide your complaints escalations process.
Which beancounter @sainsburys thought their new mince packaging was a good idea, which effectively makes it dog food and impossible to cook with? I’m guessing it was an eco-millennial who’s never actually cooked a fucking meal in their life?