@TMDFoundation I am sure I speak from everyone at probation but what a difference you make to our service users lives and how grateful we are for your support. Thank you so much! ๐๐
@virginmedia I called the number again just now and apparently the service will be restored by 6pm. Why that wasnโt on the webpage or text to me as per request or why the man couldnโt help me unless I provided bank details is beyond me.
@virginmedia internet has been down almost 24 hours. Run a test says things are fine but then next page says issues in area. Requested texts to be sent for updates. Heard nothing? Is anyone able to update me? When will it be back on?
@virginmedia As previously messaged, they donโt have availability to help. I am sure you understand my reluctance to share personal details over a public forum. Is there any way I can find out when my service will be resumed? Just between a rock and a hard place and very much losing patience.
@virginmedia Called them but they couldnโt find my account despite me giving them all my details (apart from my bank details which they did request by the way). I am not happy to share my postcode on Twitter. Can I DM you?
@virginmedia This is all I know. Apparently there is no issues in my area (but there is as I cannot connect) and then that is the message when click still having issues been like that for 24 hours.
@virginmedia Thanks but you call and it just says an automated message saying there is an issue in your area and you can request updates via text which do not get sent. WhatsApp says this. Extremely helpful?
@sheofsteele@Morrisons@EoEPSregion It really doesnโt look like a lot but it is such a lifeline for some. Glad itโs there to support those in need, hereโs to making it grow!!
@DJWarburton If we are going to entertain your question. I have a follow up. Is this toastie you talk about actually Carbon neutral? Because you only talked about the cheese being carbon neutral. Did you factor in the bread, butter, cooking, delivery of said ingredients? #JustAsking
@Bradley88193354@virginmedia To be fair. They answered 5 minutes later and the lady was super helpful. But that wait and hold music. Fml. I think they should consider reducing bills for those who have to call and wait so long. Especially for a fault on equipment. Goodwill gesture needed!