@jaslenmena@ATT We are having the exact same issue and live in the same building. My husband is a doctor and can’t take emergency hospital calls while in our apartment. We will also have to switch carriers of this is not fixed immediately. ATT has offered us 0 support. @ATT
@HyattConcierge I had a recent experience at a Hyatt property that I need to discuss with someone at Hyatt corporate (not the local property). Can you put me in touch with someone who can help please?
Not sure how you guys are still in business but I’d like to get my clothes back. It’s been over 10 days since you picked it up. Please have someone contact me ASAP since It is impossible to get in touch with your team. @Cleanly
@Cleanly getting in touch with anyone from your company is a complete nightmare. I’d like to get my clothes back considering it’s been over a week since you picked up. I don’t understand how you guys are still in business.
After all the trouble they put me through (having to buy new clothes for my trip since they didn’t return mine in time) - THEY DIDNT WANT TO GIVE ME A REFUND. What a terrible service. And to top it off, I just returned from my trip and my clothes was never delivered. @Cleanly
Wow. Have had the WORST experience ever using @Cleanly. Not only did they not pick up my laundry in time - they didn’t follow delivery instructions, deliver it when requested or ever deliver my clothes AT ALL. Its also impossible to get in touch with a live customer service rep.