Nathan Eddy

[Nathan Eddy @nathan_eddy]

@SW_Help Thanks, so need to get to Witley. Is that delayed 1645 my best option?

[Nathan Eddy @nathan_eddy]

@SW_Help the 1645 to Portsmouth & Southsea is not showing on the boards at Waterloo. Is it running?

[Nathan Eddy @nathan_eddy]

@GWRHelp Thanks!!

[Nathan Eddy @nathan_eddy]

@GWRHelp when will you know if services are running through Dawlish? My mum needs to get back to Penzance and we are trying to work out the best thing to do? Thanks

[Nathan Eddy @nathan_eddy]

@GWRHelp Thanks, so to confirm. She will get the 10:28 from Reading and that will run all the way to Penzance or she will need to jump on a bus at some point? Apologies for the confusion

[Nathan Eddy @nathan_eddy]

@johnlewishelp Hi we placed order 534756726 on the 31/12 but it has still not been dispatched. I have a Royal Mail tracking number but it says they are still waiting to receive it. Are you able to help?

[Nathan Eddy @nathan_eddy]

@SW_Help Great, thank you.

[Nathan Eddy @nathan_eddy]

@SW_Help hi. Re: the signal failure in Portsmouth, does this mean the 710 from Witley to Waterloo will be cancelled. We have already lost the 0643? Thanks

[Nathan Eddy @nathan_eddy]

@Screwfix Hi Screwfix, just a quick note to say your customer service team are excellent. Following up on a request and coming back to me really quickly, massive thanks to them

[Nathan Eddy @nathan_eddy]

@SkyHelpTeam Hi Sky Help team. Is there anyone who can help with a question regarding moving a SkyQ minibus to a garden office? I spoke to your technical team who advised a software update! I want the minibus to use a Wireless Access Point, is this possible?

[Nathan Eddy @nathan_eddy]

@thetrainline Thanks Keith. That is done. I have rebooked, correcyly(!), for tomorrow but if anything can be done to refund me I would be grateful.

[Nathan Eddy @nathan_eddy]

@thetrainline hi guys. I have just done something stupid and booked tickets for the 12th September when I meant to do it for tomorrow (my normal commute day). What are my options?

[Nathan Eddy @nathan_eddy]

@HMRCcustomers I will give it a go, thanks.

[Nathan Eddy @nathan_eddy]

@HMRCcustomers Hi. I am still awaiting a reply to my request for a refund from my self assessment. I was told I would hear by July 13th but have heard nothing. I appreciate the payment may take longer but I have had no response to my request

[Nathan Eddy @nathan_eddy]

@HMRCcustomers Thanks Steve. I spent 120 mins on hold to the helpline today with no luck. I just do t have the time to sit and wait for someone to answer.

[Nathan Eddy @nathan_eddy]

@HMRCcustomers Thanks Martin. But I have not received a reply? Can I assume that it will be 12 weeks before a refund lands or is it 12 weeks from an undefined future date?

[Nathan Eddy @nathan_eddy]

@HMRCcustomers Good afternoon. I requested a repayment on the 5th June but have not heard if it is being processed. How can I get this moving?

[Nathan Eddy @nathan_eddy]

@HMRCcustomers The tool states I should have received a reply by the 13th July but I have heard nothing. I would quite like my money back please, how can I get support on this without having to sit on a phone that is never answered?

[Nathan Eddy @nathan_eddy]

@HMRCcustomers Hi. It is a self assessment refund