Nathan Green

🎭

[Nathan Green @nathgreen21]

@VirginAtlantic Hi Emily, I don’t seem to have the option too?

[Nathan Green @nathgreen21]

Organised a special trip with friends and @VirginAtlantic have managed to make sure one person gets left behind. Surely that’s not the Virgin way?

Oh and their customer service team, just blame the computer and advise you to pay double.

[Nathan Green @nathgreen21]

@VirginAtlantic Hi There

Customer care say they can’t help with a Pre Travel enquiry, and web chat say to contact customer care to resolve the complaint?

I’m going around in circles, any suggestions?

[Nathan Green @nathgreen21]

@VirginAtlantic Hi There,

I’ve had no reply whatsoever, I’m concerned the issue won’t be resolved prior to flying next week.

Thanks for your help

[Nathan Green @nathgreen21]

@WestMidRailway Do you think the 20:59 will run or hard to say?

[Nathan Green @nathgreen21]

@LNER

What’s the point in offering seat reservations for priority seats, we’ve got seat reservations but an elderly couple ‘don’t’.

I’ll enjoy my journey standing 👏 👏

[Nathan Green @nathgreen21]

@AvantiWestCoast morning appreciate you are busy!

Are you expecting the 10:07 New street to pass through new street and continue to Edinburgh just trying to decide options at Stafford

Thanks

[Nathan Green @nathgreen21]

@CelebrityCruise I have sent you a DM regarding a current onboard experience. I’d appreciate a response ASAP.

[Nathan Green @nathgreen21]

Thanks, @VirginAtlantic, a fantastic surprise. ✈️

[Nathan Green @nathgreen21]

@ShropCouncil Morning, is there a reason Frankwell is not open this morning, I assume permit holders can use Raven Meadows as usual whilst the barriers remain shut?

[Nathan Green @nathgreen21]

@AvantiWestCoast Hiya! We’ve won a Seat Frog upgrade tomorrow morning 0716 from Euston, is there anyway we can look at having the seat reservation all together?

Thanks in advance

Nath

[Nathan Green @nathgreen21]

@WestMidRailway @WMmetro Hi There, is the 0757 from Shrewsbury still expected to run as normal, or will this now be a replacement bus? Thanks.

[Nathan Green @nathgreen21]

@WestMidRailway Morning, happy Sunday, it feels like this is becoming a weekly occurrence. Can I ask if you have any up to date information on the 09:12 from Telford to Shrewsbury I need to know if I must plan for alternative travel to make work for 10:00.

[Nathan Green @nathgreen21]

@WestMidRailway Hi, just to check, should rail replacements be running in Wolves - Shrewsbury tomorrow, what time will the first bus depart Telford?

Thanks

[Nathan Green @nathgreen21]

@WestMidRailway Thanks there is a rumour from station staff the service is cancelled and its rail replacement, is that the case?

[Nathan Green @nathgreen21]

@WestMidRailway Hi, currently stuck at Telford Central (becoming a nice little routine every Sunday) the 09:12 (to Shrewsbury) is just showing delayed, is it going to turn up or do I need to make alternative arrangements to make work for 10:00?

[Nathan Green @nathgreen21]

@WestMidRailway Please explain why you cancel a service at 16:59 from Shrewsbury, take your 4 carriage train to the side, and pack everyone on to a 2 carriage train 17:05 at rush hour? It’s really disappointing how you care about your passengers.

[Nathan Green @nathgreen21]

@WestMidRailway Can I ask why every Sunday your 08:44 from wolves service is delayed or cancelled, every week? Surely it’s about time an Ops Manager reviews your staffing and makes sure there is crew? There is a lot of people travelling to work for 10:00 on a Sunday.

[Nathan Green @nathgreen21]

@WestMidRailway Why on earth when a service is running 7 mins late and people have connecting trains to make, do you decide it’s an appropriate time to do staff training, walk up and down a platform, show all the important signs and delay a departure even further? 👏 👏

[Nathan Green @nathgreen21]

@AerLingus I’ve sent you a DM regarding an error in my booking. Thanks