@qvcuk I received an email saying my order was dispatched on Monday after ordering on the 5th and it's still not here yet. Emailed you and they said to contact if it still hadn't arrived by today. Can you help?
@nattythistle Hi Natty ๐ฆ ๐. Usually when giving notice of package changes, there are some that are immediate and some that require a 30 day notice period. Unless the agent has chosen to alter the 30 day notice period it would remain at the time frame required. How long has it been? -SB
@virginmedia How long does it take for a package change to show on the bill? I got rid of my additional TV box and it's been cancelled but I'm still being charged for it.
@virginmedia I was told I would be sent a bag to send my old Virgin media box back to you but haven't received anything, and it's been almost 3-4 weeks. Can I just fling the box away now?
@virginmedia Broadband is currently working fine, using my laptop and Netflix on the TV with no problem, just seems to be the landline that has a problem