@equipmentchris@Lowes@LowesSupport375 Yupppp! They definitely need to take responsibility. “Customer service” is @Lowes is a joke, especially Marilyn M. the
Executive Customer Relations Case Manager!
I’ve been patient for 16 MONTHS with @Lowes
Marilyn M. from corporate assured me my order would arrive yesterday. It didn’t. Again.
At this point, I feel disrespected, ignored, and flat-out dismissed.
This is exhausting. #LowesFail#CustomerServiceDisaster
@jacobson_kia@Lowes Yuuuuup. Sounds about right! Ordered blinds 16 months ago and it’s always “your delivery is scheduled for tomorrow” and nothing. Even at the corporate level, they act oblivious 🙄
@JunYin44526178@Lowes Don’t be surprised if you don’t get any help with this. We’ve been strung along for 16 months now to get blinds fixed & still nothing. Even at their corporate level 🙄 Definitely NO “customer service “
@Lowes Marilyn M.,
Executive Customer Relations Case Manager - you really need to get out together! 👏🏼 Calling on a recorded line does not help the situation at all. You still act like you’re oblivious to the severity of the situation.
#LowesFail#CorporateFail
@Lowes what a patronizing and dismissive response 😤
Working diligently” means nothing after 16 months of delays, failed installs & broken promises. Marilyn has been involved — and still nothing. Asking me to “reach out again” is a deflection. This is beyond frustrating.