I've invested hundreds in your products despite repeated failures. The LEAST you can do is provide customer service reps who can read emails. Do better, @ouraring.
On my 2nd @ouraring in 3 years. Always some battery/syncing failures. Offered replacement, but your rep Lima can't confirm shipping address after 6 emails.
Lima keeps asking me to "use my account email for privacy" - I'VE BEEN USING IT THE WHOLE TIME. He/She even acknowledged this, then asked again. This is beyond incompetent. Ticket #5664485
Gm… Did someone say airdrop? 🤩
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@GoogleMyBiz We even had evidence in form of screenshots to prove this and sent the same to the Support team. Don't think they even cared to look at it. I told the team that if the reviewer managed to respond back with the smallest of evidence to prove their experience, I would accept it.
@GoogleMyBiz I have now lost complete faith in you and all what your policies stand for. I had all the evidence to prove my business was subject to an attack by an unscrupulous entity yet you blindly side with them without seeking any proof. Shame on you!
@GoogleMyBiz Google encourages to respond to customer reviews but every time we do so inviting him to attach images to show proof of experience with us, credit card receipt, product bearing out label. It gets deleted and he has the review reposted so it shows as the latest review.
The mess at #pearsonairport has been all over the news and I can personally say it’s a much worse than that. Missed flights and delays have left people panicking. Please be supportive though this predicament and sensitive time. @AmericanAir
@AmericanAir I understand some things are behind the control of the airlines but to have your reservation agents to continually repeat “ we’re not aware of the situation at #pearsonairport” when we’re trying to figure out our next step is downright distasteful.
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