@nectar I'd been collecting points to donate to a food bank, but someone has repeatedly stolen them. I called for help and got nowhere just sent on a wild goose chase with no resolution. So disappointed. Is this really how you support your customers?
@thetrainline Just want to shout out amazing customer service from Fardeen this morning. He was so helpful, polite, patient & kind. Top notch #customerservice love when the staff actually care x
@VANS_Europe Iβm deeply disgusted by the behaviour of one of your staff members. Swearing & acting inappropriately on the shop floor, with questionable hygiene, all in front of my young daughter. This is awful #customerservice. Please address this urgently.
@sainsburys, I'm just wondering if you are only replying to 'certain' customers here on x. I tweeted 17 hours ago, someone who tweets 10 hours ago and earlier is responded to. #SelectiveCustomerService#Shambles#foodbank
@sainsburys Hi, I just received the worst customer service from your online customer service team. I placed an order Β£475 for a local foodbank, and the way Inwas treated over the phone makes me regret placing the order with sainsburys. #CustomerService#servicefail
I'm following up on this. Your staff member told me my irder could not be fulfilled for at least a week. Now I get an email from sainsburys my order is ready to collect. #horrible
@AldiUK I have been raising money with my daughter for our local foodbank and was wondering if Aldi can help us stretch what we have fund raised as far as possible. #GoodCause#BeingHuman
@ShowcaseCinemas Love coming to your cinemas. There are several drunk people on our row. How do we call your staff to help with this without causing a scene? Ruined the trailers...
@Dominos_UK Hey @Dominos_UK
Read through a lot of your complaints. Seems like bad customer service is a pattern. How can updating a customer without using PII be against GDPR guidelines. HOW do you gather facts from only one party? This seems like a generic automated/templated response.
@Dominos_UK I have just experienced the rudest vustomer service from one of your staff members because I asked for her name. She said "who are you to ask?" #BadService After not picking up after several calls
@Dominos_UK An automated response is not what I am looking for. I would appreciate a call back from someone to address this issue. I have filled out the form none the less
@TUIUK Hey Guys,
Is your technical team still working on this issue. This basic functionality is going to impact user experience and traffic to site. Insane the search functionality is still not working
@TUIUK Hey, not sure if your technical team is aware, but your app is not working. Its been doing this co sistently for 2 weeks. I don't know who this has been live and broken for this long.
@tuiukteam_ I was actually trying to book a holiday and have not been able to. I was going to give up! Search, selection & clearing functionality needs to be tested & QA'd