@RAC_Care well my son has been left stranded by the RAC all night in his car. He’s now been told he’s getting recovered at 08.30 - that’s a 14.5 hour wait for recovery. It was -3 overnight! Completely unacceptable service!!! @edwardjsault@BBCSouthNews
@RAC_Care well my son has been left stranded by the RAC all night in his car. He’s now been told he’s getting recovered at 08.30 - that’s a 14.5 hour wait for recovery. It was -3 overnight! Completely unacceptable service!!! @edwardjsault@BBCSouthNews
@EricaCoutable@TheRAC_UK My son has been waiting 7 hours, just been told he’s unlikely to be recovered until 8am when businesses open - that will be 14 hours in freezing temperatures. It’s disgraceful!
@Madz78@TheRAC_UK Good luck, my son did the same at 6pm, still waiting and has been told he’s unlikely to be recovered until businesses open in the morning! He’s spending the night in the car. Not impressed with RAC at all.
@RAC_Care my son has been sat waiting for recovery for 7 hours and has just been advised he’s unlikely to be recovered for another 7. It is -3 out there tonight. Disgraceful service!!
Many people, including my daughter are stranded as they failed to transit through @JFKairport because of delays. They cannot access food courts because they have no flight/ can’t check in. @VirginAtlantic desk is closed - no one to help! What a bleak Christmas Day they face.
@BBCNews@edwardjsault after catching covid and being unable to travel to my daughter in New Zealand, she tried to come home for Christmas. She is now stranded in New York. We couldn’t make this up!!
Many people, including my daughter are stranded as they failed to transit through @JFKairport because of delays. They cannot access food courts because they have no flight/ can’t check in. @VirginAtlantic desk is closed - no one to help! What a bleak Christmas Day they face.
@VirginAtlantic your stranded passengers at JFK T4 have no food or drinks - all food outlets closed. And there is no one to help - your customer service desk is closed. Where can they get help please?
@JFKairport Terminal 4. And there is no one at the virgin Atlantic desk so she can’t get a new flight sorted. Many of her fellow passengers are stranded with her. No refreshments, nothing, and after a long flight from New Zealand.
@JFKairport my daughter is stuck in the customs queue and has just missed her connecting flight to London after a 2.5 hour delay sitting on the tarmac waiting for a gate to be available. No staff around. What’s taking so long at customs? What will she do now?
To brighten up a rainy day we have two more #BBCMakeADifference Superstars today ⭐⭐
Along with @BBCWiltshire we named Intercity Express Train 800035 after #CovidHeroes Liz Gallagher and Naomi Betts at Swindon Station
Read on to learn how they've helped our communities