The two worst questions to ask during sales demos:
1) what questions do you have?
2) does that make sense?
10 questions to ask instead (that actually close deals):
@_renatov Agreed on the gratitude part. I think there’s an accountability part of prayer too to just share what I’m going through and what I think needs doing to best serve Him/others.
@evanlapointe Agreed. Frameworks are great to get you started in situations where intuition or judgment are limited, and maybe where standardization matters… But you have to grow out of frameworks and build real judgement.
~announcement time~
Hey friends, I’m excited to share that I am running for City Council in SLC!
Our city has so much potential, but we’re facing some big challenges—families are moving away because of housing costs, school closures, homelessness, and neglected infrastructure like our parks. I’m running to make SLC a city that works for families and keeps them here.
If you live in Federal Heights, the Avenues, Capitol Hill, Marmalade, or Guadalupe—let’s chat! I’d love to hear what’s on your mind. And, if you have a friend who lives in SLC, tag them!
Let’s build a better SLC together!
https://t.co/diAOv5zkc3
I'm continually amazed how similar Divvy was to Ramp — not only in product, but in culture / philosophy.
@thogge talked a lot about this book in ~2019 to Divvy team as well.
At Ramp, we avoid goals like “grow revenue by X%” because it makes more sense to manage towards inputs, not outputs.
Like if you want to win the Super Bowl, you don’t practice winning the Super Bowl. You practice throwing, catching, running, tackling, and other things that eventually – if you do them well and consistently – help you win the Super Bowl.
Great businesses operate a lot like winning teams, so we’re taking the same approach. We try to focus on getting really good at listening to customers, the craft of selling, improving throughput in product shipped, etc and all the things that go into them. Highly recommend this for any business.
@shreyas Love this. True in my experience.
Overpromising encourages you to move as fast as possible.
Underpromising mostly sets the limit for how fast you will move.
All depends on the company’s culture and what they value. Many companies confuse speed with accountability.
@gentryld Love your post. I think it all starts with the Org’s attitude towards the purpose of Product and Engineering (i.e. is Product/ Eng meant to drive outcomes or does it exist to build the features driven by the rest of the “the business”).
@thogge It’s interesting to contrast what we see happening today versus how Twitter thought about shipping faster almost 10 years ago. Very different leadership.
https://t.co/gitZFdTiY0
@thogge@eightsleep Regulates temperature so I sleep better. I don’t wake up hot anymore in the middle of the night.
Data from my Garmin watch shows I’m sleeping better since I got my eight sleep too.